Omri Frazer
Riverside,CA
Summary
- Extensive experience to analyze and document business Requirements and system functional specifications including Use Cases.
- Focused Business Analyst with exceptional planning and implementation capabilities. Vast wealth management and finance background.
- Business Analyst versed in data mapping and user acceptance testing, as well as solving complex problems in high-pressure environments.
- Well versed in facilitation of Joint Requirement Planning (JRP), interviews.
- Extensive experience working on various phases in the Software Development Lifecycle of the project.( SDLC)
- Have good understanding for application development projects involving Agile and Rational Unified Process and Waterfall Methodologies.
- Excels at cultivating, managing and leveraging client relationships.
- Skilled in conducting Joint Application Design( JAD), customer interviews for various business processes.
- Team player with strong analytical, interpersonal, communication and Problem solving skills.
- Ability to handle simultaneous projects, meet critical deadlines and timely execution of several projects.
- Documented process flows and developed requirements for functional improvements and enhancements.
- Excellent Verbal and written communication.
Overview
7
7
years of professional experience
Work History
Business Analyst
Loma Linda University Health Care
Loma Linda, CA
07.2019 - 03.2023
- Worked with management, business users and developers to understand and specify report requirements.
- Responsible for documenting new processes/procedures & requirements for new markets.
- Worked on multiple projects at any given time
- Boosted net promoter score ratings by delivering smart meter reporting and comparison data for electricity customer by developing a user interface and direct email reporting letting customers be aware of their energy use.
- Documented process flows and developed requirements for functional improvements and enhancements.
- Elicited stakeholder feedback and input through interviews and surveys.
- Reduced organizational operating costs by 90% by streamlining processes.
- Identified "bottlenecks" and implemented new and improved processes and policies.
- Conducted activity-based analysis of business processes and made recommendations based on the findings.
- Part of a 10 person team of multi-country analysts in completing the successful migration of over one million customers to a new and improved billing system.
- Monitored and examined data gathering systems to track energy consumption during the installation and tracking phases.
- Entered and developed utility data in energy analysis programs to demonstrate savings and trends.
- Explained effectively audit and energy analysis results to the energy consultants.
- Facilitated JAD sessions, conducted interviews, Q and A sessions with business users to solicit
Business Analyst
Grifols Biomat USA
Los Angeles, CA
02.2016 - 06.2019
- Involved in all phases of project Life Cycle.
- Analysis of business requirements and system requirements of the client.
- Interacted with user groups to derive the functional requirements.
- Performed System Analysis and Design using Uml
- involved in documentation during various phases of development life cycle.
- Developed Use Case , functional, object diagrams.
- Performed User Acceptance Testing
- Responsible for soliciting and Gathering functional and non functional requirements.
- Responsible for process flow documentation, Use case Documentation (as needed) for all assigned projects.
Business Analyst
Deckers Brands
Moreno Valley, CA
02.2016 - 05.2019
- Elicited and gathered user and business requirements through open end discussions\surveys from key stakeholders, customers, and subject matter experts to define the scope and requirements of Asset Management portals.
- Documented process flows and developed requirements for functional improvements and enhancements.
- Elicited stakeholder feedback and input through interviews and surveys.
- Interacted closely with the subject matter experts ( SME) for the functional requirements gathering.
- Worked Closely with the development team to clarify and understand functionality, resolve issues and provided feedback from UML diagrams.
- Created Use Cases after accessing the scope and status of the project and understanding the business processes from User's perspective.
Education
Professional Management Professional -
California State University - Los Angeles
Los Angeles, CA04.2021
MBA - Business Administration And Management
University of Redlands
Redlands, CA06.2020
Bachelor of Science - Biology
University of California, Riverside
Riverside, CA06.2017
Skills
- Requirements gathering
- Scope and project definition
- Functional requirements
- Business process improvement
- Business requirements matrixes
- Proficient with all Microsoft applications (Word, Outlook, Excel, Visio, Power point)
- Business process improvement
- Superb communication skills
- Advanced problem solving abilities
- Analytical thinking
- Decisive
- Team Player
- Great People Skills
Accomplishments
- Recognized for managing multiple projects and tasks and resolving complex problems in a timely manner.
- Boosted customer service ratings by 90% by developing new processes and improving work flow.
Timeline
Business Analyst
Loma Linda University Health Care
07.2019 - 03.2023
Business Analyst
Grifols Biomat USA
02.2016 - 06.2019
Business Analyst
Deckers Brands
02.2016 - 05.2019
Professional Management Professional -
California State University - Los Angeles
MBA - Business Administration And Management
University of Redlands
Bachelor of Science - Biology
University of California, Riverside
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