Omyia Baccus
Summary
To gain experience, share, broaden, and enhance skills with a successful business/company. Demonstrating strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Hardworking and passionate job seeker with strong organizational skills eager fulfill any position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Student Volunteer
McLeod Regional Medical Center
08.2019 - Current
- Worked in team environment to maintain high levels of productivity.
- Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
- Strengthened interpersonal communication abilities through constant interaction with diverse populations during volunteering events.
- Demonstrated adaptability by quickly adjusting to changing circumstances or unforeseen challenges during volunteer events.
- Positively impacted lives of countless individuals within the community by dedicating time, energy, and passion towards meaningful causes.
- Enhanced community outreach by organizing and participating in various volunteer events.
- Established relationships with local organizations to identify opportunities for collaboration and mutual support.
- Increased event attendance by partnering with other student organizations to promote volunteer opportunities.
Customer Service Representative
Buddy's Cuisine
09.2023 - 04.2024
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Provided and served beverages of any kind and took orders.
- Cleaned the dining area
- Waited tables
- Collaborated with team members to develop best practices for consistent customer service delivery.
Customer Service Representative
Family Dollar
02.2023 - 01.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Cashier
- Restocking Merchandise
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Cashier
McDonald's
04.2021 - 05.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from customers.
Team Associate
Walmart
08.2021 - 03.2022
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
- Worked different departments to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Intern
Pee Dee AHEC
08.2019 - 05.2020
- Supported 3 staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, including Excel.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
Education
Bachelor of Science - Health Administration
Francis Marion University
Florence, SC05.2025
High school diploma -
South Florence High School
Florence, SC05.2020
Skills
- Reliability
- Communication
- Quick learning
- Reasoning
- Team Collaboration
- Creativity and Innovation
- Social interaction
- Complex Problem-Solving
- Performance Improvement
- Time management
Certification
- CPR/BLS certification
- Collaborative Institutional Training Initiative certification
- Stop the Bleed certification
- Green Building Initiative Sustainability certification
Hobbies and Interests
- Babysitting
- Volunteering
- Yoga
- Reading
- New growth-filled experiences
Projects
Created a library at the McLeod Pediatric in Timmonsville for kids to read., Timmonsville, SC
Volunteer Experience
- Help 4 Kids Florence
- McLeod Children’s Hospital Radiothon
- Greater Florence Habitat for Humanity Restore
- Pacing-4-Pieces Marathon event
- Back-to-school Bash (McLeod Sponsored)
- Harvest Hope food bank
Languages
English
Spanish
Timeline
Customer Service Representative
Buddy's Cuisine
09.2023 - 04.2024
Customer Service Representative
Family Dollar
02.2023 - 01.2024
Team Associate
Walmart
08.2021 - 03.2022
Cashier
McDonald's
04.2021 - 05.2022
Student Volunteer
McLeod Regional Medical Center
08.2019 - Current
Intern
Pee Dee AHEC
08.2019 - 05.2020
Bachelor of Science - Health Administration
Francis Marion University
High school diploma -
South Florence High School
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