Onastaisa Reese

Scheduled around 80 plus patients per day for radiologists. These appointments included x-rays, ultrasounds (breast, body, MSK, and NV), MRI's, MR, MRA, MRV , CT, CTA, Mammography's, Bone Density Scans, as well as STAT exams. Specialized in MRI safety training and MARS Protocol. Handling and pulling patient orders and reading them properly, making sure they are valid and signed by physician. Submitting PAF reports and obtaining NPI to add Medical Doctors to our EMR system. Relaying important and pertinent information at the end of scheduling each patient giving them proper prep and instruction for patient appointments. Receiving and indexing faxes to patient charts as well as receiving and attaching electronic orders.

Coordinated patient scheduling, check-in, check-out and payments for billing. Checked patient insurance, demographic and health history to keep information current. Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass. Maintained current and accurate medical records for patients. Managed multi-line phone system and pleasantly greeted patients. Imputed new patient's information into EMR system. Completed patient referrals to other medical specialists. Answered incoming phone calls, with call volume for up to 600 patients per day. Worked through the pandemic and scheduled rapid and normal covid swabs appointments.

Confirmed appointments, communicated with clients and updated client records. Provided clerical support to company employees by copying, faxing and filing documents. One of the important parts of my job was getting the medical record paperwork for appeals and faxing them over to Kepro Appeals. Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. My job also included putting in meal tickets and handling the money and counting the money box at the end of the day. Answered central telephone system and directed calls accordingly.