Ondina Bautista
Brooklyn
Summary
Motivated and reliable psychology student at Queens College with proven experience in customer- facing roles and strong interpersonal, communication, and organizational skills. Thrives in fast-paced environments and consistently demonstrates professionalism, adaptability, and attention to detail. Eager to contribute to a team-oriented workplace while gaining hands-on experience an app plying knowledge of human behavior and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Walgreens
Queens
10.2023 - Current
- Delivered high-quality customer service in a fast-paced retail environment
- Maintained organization while managing multiple responsibilities
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
Bachelor of Arts - Psychology
Queens College
Flushing, NY05-2026
Skills
- Teamwork and collaboration
- Spanish native
- Time management
- Data collection
- Microsoft Excel
- Active listening
- Attention to detail and organization
Timeline
Customer Service Associate
Walgreens
10.2023 - Current
Bachelor of Arts - Psychology
Queens College