Ondjo Okundji
Rockville,MD
Summary
Professional with strong background in housing and community services, skilled in client advocacy, case management, and resource coordination. Known for collaboration, adaptability, and achieving measurable outcomes. Expertise in conflict resolution, client assessments, and support planning, ensuring effective service delivery. Reliable team member with focus on fostering positive relationships and driving impactful results.
Overview
7
7
years of professional experience
Work History
Permanent Supportive Housing Case Manger
Jaydot LLC
12.2023 - Current
- Built strong relationships with local landlords to increase available housing options for clients in need.
- Assisted clients in developing budgeting skills and financial planning strategies necessary for maintaining stable housing situations longterm.
- Established partnerships within the community to address various barriers faced by clients seeking stable housing opportunities, such as employment or mental health support services.
- Enhanced client self-sufficiency through the coordination of relevant community resources and services.
- Monitored and tracked client progress through comprehensive case notes, utilizing data to inform program evaluation efforts and adapt services as needed.
- Provided crisis intervention services as necessary to ensure client safety while addressing urgent issues related to shelter or transitional living arrangements.
Supported Employment Specialist
Cornerstone Montgomery
03.2022 - 10.2023
- Working with support teams, such as mental health workers and social workers to discuss job support plans for clients with disabilities according to their needs and preferences
- Conducting job searches or seeking opportunities for vocational skill development on behalf of job seekers
- Scheduling and overseeing follow-up support to help the client maintain their employment
- Developed and implemented individualized plans for clients with disabilities
- Conducting home or community visits with clients to ensure that they are achieving work and personal goals
Recruiter
Hawthorne Partners
11.2019 - 01.2020
- Screened and pre-interviewed candidates referred for hiring consideration to improve self-sufficiency and prevent homelessness
- Scheduled interviews with management team
- Coordinated with direction inquiries, job descriptions, and compensation
- Facilitated multiple calendars for scheduling interviews to assist with internal and stakeholder coordination
Nanny
College Nannies and Tutors
01.2018 - 11.2019
- Conducted cognitive, engaging, and age-appropriate activities including children with disabilities
- Coached and supported families to meet physical, mental, and emotional needs
- Monitored and interacted with children and cleaned up after activities and meals while meeting their basic needs
- Supervised children in multiple locations and empowered families to effectively articulate their concerns and needs
- Evaluated the needs of the children through emotional support, enforced rules governing the safety and conduct of children, and followed sanitation standards and guidelines
Sales Associate
Victoria Secret
10.2018 - 01.2019
- Provided accurate information to help customers quickly navigate the store and acquire items for purchase
- Restocked front lanes and displays, following established merchandising procedures, and standards with high productivity
- Welcomed guests and offered quick assistance to handle diverse needs
Education
Bachelor of Arts - Sociology, Psychology
The University of North Carolina at Charlotte
Charlotte, NC12.2021
Skills
- Evidenced Based-Practices
- Employment Support Services
- Regulatory Compliance
- Active Listening
- Research and Authorization
- Documentation/Data Collection
- Direct Customer Service
- Case Management
- Advocacy Services
- Crisis Management
- Early Intervention Philosophy
- Mental Health
- Microsoft Office Word
- Excel
- Access
- Outlook
- PowerPoint
- SPSS
- Trauma-informed care
- Problem-solving
- Teamwork and collaboration
- Time management
- Client advocacy
Technical And Additional Skills
- Microsoft Office Word
- Excel
- Access
- Outlook
- PowerPoint
- SPSS
Timeline
Permanent Supportive Housing Case Manger
Jaydot LLC
12.2023 - Current
Supported Employment Specialist
Cornerstone Montgomery
03.2022 - 10.2023
Recruiter
Hawthorne Partners
11.2019 - 01.2020
Sales Associate
Victoria Secret
10.2018 - 01.2019
Nanny
College Nannies and Tutors
01.2018 - 11.2019
Bachelor of Arts - Sociology, Psychology
The University of North Carolina at Charlotte
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