ONDRE ROBERTS
Cherry Hill,NJ
Summary
Sales representative with a proven track record. Familiar with job-related softwares paired with extensive knowledge of successful sales strategies and techniques. In addition can perform in multiple management roles.
Overview
13
13
years of professional experience
Work History
Inside Sales Representative
Tague Lumber
Media, PA
12.2022 - Current
- Handle multiple accounts in regards to selling building materials and products.
- Reached a promotion within 9 months on the job.
- Sales numbers eclipsed 1 million last year (my first year in the industry).
- Developed and implemented strategies to increase sales volume.
- Conducted sales meeting with current book of business in order to find upsell opportunities.
- Generated leads through strategic prospecting.
- Researched customer needs and preferences to identify opportunities for new business.
- Established relationships with key decision makers at target companies.
- Analyzed market trends to develop competitive pricing strategies for new products and services.
SBS District Manager CPA Team (outbound)
ADP
05.2020 - 12.2021
- Worked directly with CPAs, bookkeepers, and brokers, offering many solutions to their payroll and tax needs.
- Finding optimal solutions for any additional payroll needs (beyond payroll).
- Helping accounts stay compliant by following up with clients and educating them as needed.
- Demo with potential clients and CPAs, showing the strengths of possible platforms or partnerships.
- Revived dormant accounts through strategic targeting and relationship management.
- Responsible for flipping firms from competitors.
- 2 rookies of the months.
- Best month, 28.7k sold on an 8k quota.
- In charge of multiple competitions to create lead flow from other divisions, which ultimately led to an abundance of referrals.
- Created and maintained productive relationships with key stakeholders in the district.
- Resolved customer complaints quickly and effectively, while maintaining a high level of customer service satisfaction.
Car Sales Consultant
Enterprise
Allentown, Pennsylvania
03.2018 - 05.2020
- Develop relationships with customers to increase sales and productivity
- Full-cycle sales including corresponding with appropriate banks, credit checks, car research and location, calculations of financial requirements
- Daily management of customer accounts
- Scheduling appointments with potential future customers
- Logistics communication with external branches nationwide for car transfers.
- Greeted customers as they entered the showroom and identified their needs.
- Demonstrated vehicle features, explained warranties and financing options to potential buyers.
- Negotiated prices with customers and closed sales transactions.
- Responded to customer inquiries via phone or email promptly and professionally.
- Maintained up-to-date knowledge of current models, features, accessories, and their benefits.
Assistant Manager
Enterprise Rent-A-Car
02.2017 - 01.2018
- Oversaw day-to-day operations of one of the largest branches in northeast PA.
- Daily marketing to seal corporate accounts and prospective renters.
- Handled legal documents and was responsible for detecting fraud.
- Followed up with any customer comments and resolved customer issues/complaints.
- Promoted within 8 months in the Enterprises Management program.
Youth Service Specialist
PA Childcare (MID ATLANTIC YOUTH SERVICES)
05.2017 - 12.2017
- Responsible for 12 juveniles in their everyday routine: meals, hygiene, free-time, etc
- Addressed potentially hostile situations between inmates with appropriate disciplines
- Transferred inmates to and from locations
- Oversaw inmate mental health appointments and ensured they attended each one
92F Petroleum & Fuel Specialist
Army Reserves
01.2012 - 07.2017
- Stationed in Fort Lee, Virginia and Fort Leonard Wood, Missouri
- Appointed Platoon Guide (PG) during 10-week basic training, assisted in over-seeing 120 soldiers
Education
Bachelor of Science - Criminology & Sociology
Wilkes-Barre University
Skills
- Critical Thinker
- Organization
- Customer Service
- Attention to Detail
- Leadership
- Mentoring
- Assistant Manager Experience
- CRM Software
- Logistics
- Military Experience
Timeline
Inside Sales Representative
Tague Lumber
12.2022 - Current
SBS District Manager CPA Team (outbound)
ADP
05.2020 - 12.2021
Car Sales Consultant
Enterprise
03.2018 - 05.2020
Youth Service Specialist
PA Childcare (MID ATLANTIC YOUTH SERVICES)
05.2017 - 12.2017
Assistant Manager
Enterprise Rent-A-Car
02.2017 - 01.2018
92F Petroleum & Fuel Specialist
Army Reserves
01.2012 - 07.2017
Bachelor of Science - Criminology & Sociology
Wilkes-Barre University
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