Skilled Business Development leader offering 2 1/2 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives. Meticulous with expertise in properly routing and directing calls, retrieving and tracking files and maintaining database systems. Proficient in office machine operations, including photocopiers, scanners, Fax and voicemail systems. Accustomed to handling sensitive, confidential records and properly coding documents. Personable and dedicated Project Assistant with self-motivated nature focused on independently handling project and team needs. Highly organized in preparing documentation, schedules and communications.
Overview
11
11
years of professional experience
Work History
Business Development Manager
Patrice Logistics / LDI
07.2021 - Current
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Established relationships with key decision-makers within customer's organization to promote growth and retention.
Negotiated and closed long-term agreements with new clients in assigned territory.
Generated new business with marketing initiatives and strategic plans.
Reached out to over 50 potential customers via telephone, email, and in-person inquiries daily.
Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
Performed client research and identified opportunities for account growth, account penetration and market expansion.
Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for sales pipeline.
Kept meticulous client notes and updated account information in company databases.
Consistently met or exceeded monthly quotas $100,000 through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
Leveraged industry events to network with potential clients, generating significant brand exposure and driving new business acquisition efforts.
Managed accounts to retain existing relationships and grow share of business.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Project Assistant
Saul Ewing Arnstein & Lehr
01.2018 - 07.2021
Handled administrative duties, filing, and errands.
Completed multiple tasks simultaneously to optimize project completion.
Performed work according to project schedules and established quality standards.
Worked with senior leadership to complete complex projects on time and under-budget.
Enhanced team communication by organizing and maintaining accurate documentation of meeting notes, action items, and follow-ups.
Created and updated records and files to maintain document compliance.
Maintained well-organized document repository for easy access to vital information during lifecycle of projects.
Aided in continuous improvement efforts within organization through participation in lessons learned sessions after project completion.
Assisted project managers in achieving timely completion of projects through diligent monitoring and tracking of deadlines.
Improved project efficiency by streamlining processes and implementing time-saving strategies.
Facilitated smooth project execution by managing logistics for Project Delivery.
Collaborated closely with cross-functional teams to ensure alignment on expectations regarding deliverables and milestones.
Monitored and reported on project risks and proposed solutions.
Offered technical support and troubleshot issues to enhance office productivity.
Tracked and recorded open and closed orders and change requests to prevent errors, keeping all team members aligned with current demands.
Reduced delays in decision-making by promptly escalating issues to appropriate Attorney or Case Manager for resolution.
Sorted, opened, and routed mail and deliveries to meet Project case requirements.
Minimized risks associated with project delivery by identifying potential challenges early on and proposing mitigation strategies accordingly.
Office Service Clerk
Bernstein Osberg- Braun LLP
04.2013 - 12.2017
Managed front desk area by welcoming and greeting visitors and responding to in-person requests.
Answered overtelephone calls and read emails to redirect calls and forward emails to appropriate personnel.
Improved office efficiency by organizing and maintaining filing systems for documents, records, and correspondence.
Distributed incoming mail from shipments, couriers and postal delivery to 4 departments within organization.
Used scanner and Lawlogix to scan important documents into computer system.
Served as point of contact for office maintenance requests.
Expedited internal document processing by efficiently handling photocopying, scanning, and faxing tasks as required.
Reduced errors in interdepartmental communication through diligent proofreading of memos before distribution.
Enhanced customer satisfaction with prompt and courteous front desk service, answering inquiries and directing calls as needed.
Monitored stock of office supplies to report shortages to management.
Streamlined mail distribution process for timely delivery to employees and departments within organization.
Supported environmental initiatives within organization by implementing paper recycling programs in shared office spaces.
Reviewed files and records to obtain information to respond to customer and client requests.
Maintained clean and organized work environment, fostering positive atmosphere conducive to productivity.
Provided administrative support to various departments, assisting with data entry projects and report generation when needed.
Prepared computerized correspondence, receipts, bills and checks, using Lawlogix
Ensured confidentiality of sensitive information by adhering to strict policies regarding document storage and disposal procedures.
Managed office supplies inventory, placing orders proactively to maintain optimal stock levels and reduce downtime due to lack of resources.
Prepared outgoing shipments, ensuring accurate labeling and proper packaging for safe transport of sensitive materials.
Input data into spreadsheets and databases.
Education
Some College (No Degree) - Business Administration
Miami Dade College
Miami, FL
Skills
CRM Platforms
Project Management
Lead Generation
Customer Service
Pipeline Development
Relationship Development
File Management
Database Entry
Detail Oriented
Revenue Generation
Goals and Performance
Verbal and Written Communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Business Development Manager
Patrice Logistics / LDI
07.2021 - Current
Project Assistant
Saul Ewing Arnstein & Lehr
01.2018 - 07.2021
Office Service Clerk
Bernstein Osberg- Braun LLP
04.2013 - 12.2017
Some College (No Degree) - Business Administration
Miami Dade College
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