Oneida Saldana

Supervised and guided QA technicians to ensure compliance with food safety and quality standards.

• Monitored production processes to verify adherence to HACCP, USDA, and company food safety regulations.

• Conducted routine product inspections to ensure poultry products met quality, safety, and customer specifications.

• Completed and reviewed quality documentation, including HACCP records, pre-operational checks, and sanitation reports.

• Investigated quality issues and implemented corrective and preventive actions to prevent recurrence.

• Coordinated with production and sanitation teams to maintain proper food safety procedures.

• Performed internal audits and prepared documentation for regulatory and third-party inspections.

• Ensured proper labeling, product coding, and packaging met regulatory and company standards.

• Trained new QA staff on quality procedures, food safety practices, and company policies.

• Monitored critical control points (CCPs) and verified corrective actions when deviations occurred.

• Maintained accurate records and reports to support compliance and traceability.

• Promoted continuous improvement initiatives to enhance product quality and operational efficiency.

• 
  
• Assisted customers in selecting cell phones, accessories, and service plans based on their needs and budget.
• Demonstrated product features and explained differences between devices, plans, and promotions.
• Achieved and exceeded monthly sales targets for phones, upgrades, and accessories.
• Activated new phones, completed upgrades, and transferred customer data when needed.
• Provided excellent customer service by answering questions and resolving customer concerns.
• Processed transactions, handled cash and card payments, and maintained accurate sales records.
• Maintained organized and visually appealing product displays to promote sales.
• Stayed up to date on new devices, promotions, and company policies.
• Assisted customers with troubleshooting basic device issues and account inquiries.
• Built strong relationships with customers to encourage repeat business and referrals.