ONEIDA VALDEZ
Powder Springs,United States
Summary
Hard working, dedicated, and ready to start working beginning August 2024. I'm perfectly comfortable speaking to patients and other medical professionals with no issues in ensuring that we are accommodating their needs to feel satisfied in your office. With a love for knowledge, experience in EMR's, and a strong desire to provide the absolute best service, I am sure to be an excellent addition to your team. My abilities to learn quickly and pursue bettering the task until perfection is achieved will surely have you pleased with my work ethic. Allow me to work with you to bring in more positivity, and productivity!
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
Dr. Antonio Baute
03.2020 - 12.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected office visit and procedure deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Trained for Eclinical EMR system
Teacher's Assistant
Primrose School
04.2017 - 12.2017
- Monitored students in class, hallways and outside play area to supervise, enforce rules and support lead teacher
- Prepared lesson materials and visual aids to reinforce lesson concepts
- Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans
- Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students
- Cleaned and organized classrooms, materials, and supplies for maximum efficiency
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success
- Managed daily attendance and reported absences and tardies to front office for parental notification
- Collaborated with teachers to devise and implement developmentally appropriate lessons aligning with school's philosophy and mission
- Participated in meetings with parents concerning child's progress and areas of concern during parent-teacher conferences.
Medical Assistant
Gardner Dermatology
12.2014 - 12.2016
- Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment
- Assisted with technical treatments and entered information in patient records and charts
- Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses
- Kept facility stocked with necessary supplies, equipment and instruments
- Completed and submitted clinical documentation in accordance with agency guidelines
- Organized charts, documents and supplies to maintain team efficiency
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations
- Conducted patient interviews to gather health history, vital signs and information about current medical issues
- Positioned patients for optimal comfort before procedures
- Interviewed patients to verify information, record medical history and confirm purpose of visit
- Reviewed treatment sheets for completeness and accuracy
- Participated in the maintenance of safe conditions within the facility and other related areas.
Education
Medical Assistant Diploma - Medical Assisting
Fortis College
Smyrna, Georgia12.2014
High School Diploma -
Campbell High School
Smyrna, Georgia12.2011
Skills
- Bilingual in Spanish and English (Read/Write/Speak); Learning Portuguese
- HIPAA/OSHA Compliant
- Three years front office experience
- Three years back office experience
- Relationship development
- Problem resolution
- Planning and coordination
- Team building
- MS Office
- Organization
- Cash / Electronic Payment Handling
- EMR Trained with Eclinical
Timeline
Front Desk Receptionist
Dr. Antonio Baute
03.2020 - 12.2023
Teacher's Assistant
Primrose School
04.2017 - 12.2017
Medical Assistant
Gardner Dermatology
12.2014 - 12.2016
Medical Assistant Diploma - Medical Assisting
Fortis College
High School Diploma -
Campbell High School
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