O'NEIL CHUNG
Rochester,New York
Summary
Result-driven professional in business development and negotiations. Skilled in identifying trends and sales opportunities, leveraging relationships to drive impactful partnerships and exceed organizational goals.
Overview
9
9
years of professional experience
Work History
Owner/Operator
Blue Planet Logistics
Rochester, US
10.2022 - Current
- Develops and maintains strategic partnerships with new or existing customers.
- Identify key trends for ocean and freight forward industry to determine new sales opportunities.
- Managed daily operations to ensure smooth workflow and service delivery.
- Supervised staff to maintain quality standards and improve productivity.
- Trained new employees on operational procedures and customer service protocols.
Business Development Specialist
Hover
US
09.2021 - 10.2022
- Ensure customer success through strategic account management and consultative sales, including deep discovery and solution selling.
- Identify opportunities to upsell and cross-sell solutions within the platform.
- Execute sales playbook strategy and adhere to sales processes to drive efficiency and effectiveness.
- Leverage CRM tools (e.g., Salesforce, HubSpot) to track performance and insights.
- Collaborate cross-functionally with marketing, sales enablement, product, and customer success teams.
- Stay ahead of industry trends, Saas advancements, and competitor offerings.
- Ensure the sales team has a deep understanding of our solutions and value propositions.
Senior Business Development Representative
N3
Rochester, US
01.2019 - 12.2021
- Leverage technical and cross-functional resources effectively to optimize success rates.
- Collaborate across departments to advance objectives, fostering positive relationships internally and externally to enhance customer satisfaction and productivity.
- Build partnerships with other companies to expand our reach and offerings.
- Understanding that closing B2B deals starts with accurately qualifying the BANT (Budget, Authority, Need, Timeline).
- Competence in learning and discussing Artificial Intelligence, Virtual Reality, Internet of Things, Software as a Service, Enterprise Resource Planning and Cloud-based solutions.
- Big picture thinking fueling perseverance through follow up calls, leaving voice mails, coordinating appointments, presenting metrics.
Debt Collection Supervisor
ConServe
Rochester, US
12.2020 - 09.2021
- Created relationships with potential clients through cold calling, networking events, and other methods of outreach.
- Identified key trends in the industry by analyzing competitor's products and services offerings.
- Utilized CRM software to track all customer interactions and maintain a pipeline of leads.
Field Sales Manager
MAXIMUS
US
06.2016 - 06.2018
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency.
- Monitor performance against key indicators established internally or by the clients.
- Develop solutions to issues or complex problems.
- Develop performance goals and objectives for staff, and monitor achievement of those goals.
Education
Bachelor's degree - Business Administration and Management, General
State University of New York College at Buffalo
01.2011
Skills
- Consultative Selling
- Direct Sales
- Business development
- Negotiations
- Training and development
- Relationship building and management
- Prospect targeting
- Revenue and profit maximization
- Sales presentations
- Territory growth
Timeline
Owner/Operator
Blue Planet Logistics
10.2022 - Current
Business Development Specialist
Hover
09.2021 - 10.2022
Debt Collection Supervisor
ConServe
12.2020 - 09.2021
Senior Business Development Representative
N3
01.2019 - 12.2021
Field Sales Manager
MAXIMUS
06.2016 - 06.2018
Bachelor's degree - Business Administration and Management, General
State University of New York College at Buffalo
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