Competent Food Service Manager successful at improving operations through efficiency updates, cost control strategies and profit management optimization. Excellent communication, planning and conflict resolutions skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Food Service Manager
WSFSSH Inc.
New York, NY
10.2020 - Current
Comply with all applicable state and city regulations regarding food storage, food preparation, and maintenance of kitchen, kitchen equipment, food storage room and dining room.
Maintained sufficient inventory of food, utensils and supplies to assure adequate stocks exists for preparation of at least three days of meal at any given time.
Work cooperatively with staff members and maintain high level of care and respect for and communication with residents.
Meet with dietitian/consultant to plan nutritious and appetizing meals and prepare menus in advance according to applicable regulations and individual specials diets.
Under direction of building Director , train, coach and managed assistant chefs, kitchen assistants, wait staff and any other occasional kitchen helpers/multi-support staff.
Set schedules for 9 staff by planning and designating shifts and hours weekly.
Controlled labor hours and inventory costs through hands-on management and proactive changes.
General Manager
Apple-Metro Inc
New York, NY
04.2018 - 04.2020
Ensure compliance with operational standards, company policies with federal, state and local law.
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Managed budget implementations, employee reviews, training and contract negotiations.
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Increased profits by 8% within one year through restrictive of business line.
Assistant Manager
Apple-Metro Inc.
New York , NY
08.2013 - 04.2018
Generated repeat business through exceptional customer service and respond to customer concerns with friendly and knowledgeable service while generating 5-7% guest increased weekly.
Submitted reports to senior management to aid in business decision-making and planning.
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
Assessed job applications with hiring recommendations to bring in top candidates for key vacancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Education
Associate's - Business Management
Borough of Manhattan Community College
New York, NY
Skills
Health Code Compliance
Monitoring Food Preparation
Performance Improvement
Profit Optimization
Recruitment and Hiring
Scheduling Staff
Certification
Certified Adult First Aid/CPR/AED - American Red Cross Training.
Qualified Certificate in Food Protection.
2021 Food Safety 101 and Sanitation Webinar, NYS Office for the Aging - DOH.
ServSafe - New York City Department of Health and Mental Hygiene.