Summary
Overview
Work History
Education
Skills
Hand craft
Languages
Timeline
Generic

Onelia Flores

Newberry,FL

Summary

Diligent Backroom Associate with demonstrated skills in organizing stock, operating equipment and transporting items. Proficient in merchandising and replenishment of floor stock. Offering 2 years of related experience. Hardworking Backroom Associate focused on maximizing team efficiency and customer service by retrieving, stocking and moving merchandise. Knowledgeable about customer service standards and sales processes.

Overview

21
21
years of professional experience

Work History

Associate Backroom

TJX Companies
09.2022 - Current
  • Enhanced inventory management by efficiently organizing and maintaining backroom storage areas.
  • Reduced stock discrepancies by diligently conducting regular inventory audits and reporting findings to management.
  • Expedited order fulfillment by accurately picking and packing items according to pick lists and shipping manifests.
  • Supported loss prevention efforts by adhering to strict security protocols during all backroom operations.

Manager Marketing

Be Water C.A.
02.2012 - 12.2013
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Launched new products and services with thorough market research, leading to increased revenue growth.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
  • Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
  • Improved marketing to attract new customers and promote business.

Supervisor General Manager

VAGOS LATÍN AMÉRICA
03.2011 - 02.2012
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Secretary

Universidad Pedagógica Experimental Libertador
10.2003 - 02.2011
  • Enhanced office efficiency by streamlining filing systems and organizing documents.
  • Facilitated communication between departments for improved collaboration and project success.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Develop agendas for the academic councils, processing resolutions and responses from the academic councils, filing, answering requests from teachers and student that fully complied with the requirements. (admission, control of studies, degree, special publications, classification commission and filling).

Education

University Superior Technician -

IUTAR
Maracay - Venezuela
05.2003

High School Diploma -

Liceo Jose Luis Ramos
Maracay - Venezuela
06.1994

Skills

  • Merchandise pick-up procedures
  • Stock organization
  • Return processing expertise
  • Shipment Processing
  • Customer Service
  • Customer Relationships
  • Teamwork and Collaboration
  • Sales Support

Hand craft

In my free time I design and create elements for different occasions such as birthdays, weddings, anniversaries, stationery using the Silhouette Studio program.

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Associate Backroom

TJX Companies
09.2022 - Current

Manager Marketing

Be Water C.A.
02.2012 - 12.2013

Supervisor General Manager

VAGOS LATÍN AMÉRICA
03.2011 - 02.2012

Secretary

Universidad Pedagógica Experimental Libertador
10.2003 - 02.2011

University Superior Technician -

IUTAR

High School Diploma -

Liceo Jose Luis Ramos

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Onelia Flores