Summary

Overview

Work History

Education

Skills

LANGUAGES

Timeline

ONELY MENDEZ

Savannah,GA

Summary

Bilingual legal and client services professional with over 20 years in the legal field, including public prosecution. Demonstrates strong analytical and communication skills while handling sensitive information and providing legal guidance to diverse clients. Proven track record in community outreach and training, fostering trust and understanding across varied backgrounds.

Overview

years of professional experience

Work History

PUBLIC PROSECUTOR / ATTORNEY

Venezuelan Public Ministry & Legal Practice

, Venezuela

01.1993 - 01.2015

Public Prosecutor | Provided expert legal advice to clients on various matters. | Lead Attorney | Litigation Attorney
Interviewed crime victims, witnesses, and involved individuals to gather accurate and relevant information for case development.
Assessed individual circumstances, facts, documentation, and case information to determine appropriate legal actions and next steps.
Handled sensitive and confidential matters requiring a high level of discretion, professionalism, integrity, and sound judgment.
Provided individuals with clear explanations regarding legal processes, available options, and appropriate next steps.
Managed multiple cases and priorities, ensuring compliance with deadlines and adherence to legal procedures.
Communicated with individuals experiencing stressful, sensitive, or difficult circumstances, demonstrating patience, empathy, and professionalism.
Coordinated communication with government agencies, legal professionals, witnesses, and victims to facilitate case progression.
Evaluated information obtained during interviews and investigations and determined when additional information, action, or follow-up was necessary.
Represented and advocated for individuals while maintaining professional boundaries and ethical standards.

TRAINING CONSULTANT

Freelance

01.2020 - 01.2026

Facilitate virtual training programs focused on communication, emotional intelligence, leadership, conflict resolution, and professional development.
Conducted one-on-one coaching and consultations, identifying individual needs to provide tailored guidance and resources.
Adapted communication and educational materials to enhance clarity and comprehension for participants.
Established trust and communicated effectively with diverse individuals to address varying needs.
Worked remotely to provide coaching and support to clients
Use Zoom, Google Meet, Microsoft Word, and other digital tools to provide remote services and maintain communication with clients.
Maintain confidentiality and professionalism when handling personal and sensitive information.

CIVIL FELLOW – COMMUNITY DEVELOPMENT

Citizens for a Better South Florida

Miami, FL

01.2023 - 01.2024

Contributed to nonprofit civic leadership and community development initiatives, enhancing community engagement.
Collaborated with team members and community partners to advance program objectives, ensuring alignment and effectiveness.
Facilitated community-based educational programs for diverse populations, promoting inclusivity and access to learning.
Communicated information clearly and respectfully while establishing positive relationships with community members.
Conducted educational workshops for youth in the Little Havana community of Miami.

OFFICE ASSISTANT

Mercy Hospital

01.2018 - 01.2019

Delivered administrative and office support to enhance workflow in healthcare environment.
Coordinated communication with staff to maintain efficient daily office operations.
Organized administrative information and documentation with attention to accuracy and confidentiality.
Facilitated procurement of medical supplies and office equipment to ensure operational readiness.
Created a welcoming atmosphere by organizing office space and ensuring cleanliness.

TRAINING CONSULTANT / CLIENT TRAINER

ADP

Santiago, Chile

01.2017 - 01.2018

Trained external corporate clients in Chile, Peru, and Argentina on payroll systems and HR platforms.
Facilitated workshops on communication, negotiation, customer service, emotional intelligence, and leadership to develop participant skills.
Supported clients by addressing inquiries, identifying needs, and clearly explaining systems and processes to enhance user understanding.
Adapted explanations and training methods to clients with different levels of technical knowledge and experience.
Utilized technology and digital platforms to deliver training and provide client support.
Coordinated multiple client needs while ensuring a professional and service-oriented approach to client interactions.

TRAINER & TEACHER

01.2015 - 01.2017

Facilitated training programs in leadership, teamwork, communication, conflict resolution, and personal development, enhancing participants' interpersonal skills.
Provided individual and group guidance tailored to participants' needs, fostering personal growth and development.
Guided participants in identifying challenges and developing appropriate solutions, empowering them to make informed decisions.
Created respectful and supportive environments that encouraged communication and participation.
Chile & Venezuela

Education

Law Degree -

Central University of Venezuela

Specialist - Criminal Law

Universidad Policía Científica

Venezuela

Ontological Coach -

Newfield Consulting

Chile

Business Coach -

MVL Consulting & United Nations Program

English for Academic Purposes -

Miami Dade College