Treneiece Emerson

Global Implementation Team

SAP Super User-SME

Global Customer Service Systems Administrator

Engineering Company(Construction, Waste Management)

Payroll

Billing

• Support aftermarket operations as a Fleet Solutions Analyst by managing rebate programs, resolving invoice discrepancies, handling pricing and enrollment processes, and generating monthly reports to drive efficiency and accuracy across fleet service operations.
• Rebates-Monthly/Quarterly/Annual/Bonus.
• Reports-Monthly.
• Enrollment Approvals in Corcentric Invoicing System
• Maintained part number alignments with Vendors and created reports with part numbers that replaced previous parts.
• Invoice Discrepancies-Corcentric Invoicing System
• Price-Book Quotations, GMC Uploads, Overrides, Impact Statements.
• Stand Work Instructions Pinnacle Fleet Solutions Team.
• Participated in DTNA Summit.

• Managed global accounts payable, treasury operations, and month-end close for multiple company codes and currencies, while supporting audit requests, AR projects, rebate reconciliations, and system implementations to ensure financial accuracy and compliance.
• Global Accounts Payables
• Treasury-Payment Runs, Payment Exceptions, Bank Transfers
• Vendor Creation
• Created Service Tickets for problem resolutions
• Global Month End Closing (12 Company Codes-5 Currencies Accrue invoices $2500+).
• Assist AR Special Projects
• Assist with Ad hoc Audit Request
• Ad hoc Accounting Assignments from Management
• Implemented Invoice Track for Accounts Payable
• Reconcile and Process Rebates for Rebate Customers

• Managed and reconciled accounts receivable by researching system variances, analyzing credit data, resolving customer discrepancies, processing payments and refunds, and reducing delinquency across assigned market segments in a fast-paced collections environment while maintaining department schedules.
• Conduct complex research of system variances and accounts for discrepancies and investigate and reconcile A/R discrepancies and gaps.
• Collect and analyze credit data and approve credit limits within credit matrix or submit credit application with backup to management for approval while creatively problem solving and serving the client.
• Accept customer payments and maintain cash receipts records; code payment for applying payments to customers’ accounts.
• Develop and demonstrate a clear and thorough understanding of managed account customers, as well as company processes, capabilities, and constraints.
• Handle collection calls and/or correspondence in a fast-paced goal-oriented collections department.
• Providing customer service regarding collection issues, processing customer refunds, review account adjustments and resolving client discrepancies and short payments.
• Responsible for monitoring and maintaining assigned market segment accounts.
• Initiate small balance write offs, customer reconciliations and process credit memos and or debit memos.
• Accountable for reducing delinquency for assigned accounts and optimizing financial performance.
• Communicate and follow-up effectively with sales department regarding customer accounts on a timely basis.
• Enlist the efforts of sales and senior management when necessary to accelerate the collection process and coach team members.
• Other duties as assigned by Manager.