Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
References
Timeline
Generic

Oneyda Ramirez

Sedalia,MO

Summary

Dynamic professional with a strong background in family advocacy and customer service, notably at Head Start-Center for Human Services. Skilled in effective communication and data collection, I excel in supporting families and enhancing service delivery. Committed to fostering positive relationships and providing emotional support to promote child development and well-being.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Kitchen Prep Cook

Don Jose Mexican Buffet
Sedalia , MO
05.2025 - Current
  • Collaborate with team members to ensure smooth kitchen operations.
  • Followed food safety guidelines to prevent contamination and ensure quality.
  • Maintained cleanliness of kitchen tools and workstations during shifts.
  • Operate kitchen equipment, like mixers and slicers, safely and efficiently.
  • Prepare ingredients by chopping vegetables and measuring seasonings.
  • Assist chefs in assembling dishes according to menu specifications.
  • Stock supplies by organizing inventory and rotating items regularly.
  • Clean, wash, and cut raw meats, vegetables, fruits, and other food items prior to cooking or serving.
  • Stock the kitchen with necessary supplies, such as seasonings, condiments, spices, and other ingredients.
  • Store food in designated containers and storage areas, following wrapping, labeling, dating, and rotation procedures.
  • Organized workstations with appropriate supplies tools and equipment for efficient workflow.
  • Prepped vegetables and ingredients by washing, chopping and dicing.

Home Base Family Advocate

Head Start-Center for Human Services
Sedalia , MO
06.2006 - Current
  • Conduct home visits to assess child development and family needs.
  • Assisted parents in understanding the importance of their role as a primary teacher for their child.
  • Support families in accessing community resources and services.
  • Facilitate workshops on child development and parenting skills.
  • Coordinate with staff to address family needs and concerns.
  • Document family interactions, and maintain accurate records.
  • Provide information on health care, education, and financial assistance programs.
  • Collaborate with local agencies to enhance service delivery for families.
  • Engage families in program activities to promote involvement and support.
  • Conduct home visits, and keep in contact with families by phone, in accordance with agency policies.
  • Follow data security regulations to keep client information confidential.
  • Monitor children's progress, and document developmental milestones.
  • Utilize task prioritization and data organization skills to effectively manage a large caseload.
  • Assisted families with completing paperwork required by various government programs or services.
  • Assist families with obtaining resources such as medical care, housing, food, and employment opportunities.
  • Attend trainings and workshops on topics related to family advocacy work.
  • Assess risk factors within a family environment in order to determine the appropriate interventions necessary for safety.
  • Encourage positive parent-child interactions through modeling techniques during home visits.
  • Organize monthly activities within the Early Head Start Program, such as family social nights or special events, in order to promote socialization among parents and children.
  • Support families in developing goals related to parenting styles, communication strategies, and discipline. methods.
  • Support families during labor and delivery with physical and emotional techniques.
  • Provide postpartum care, including infant feeding, and maternal recovery guidance.
  • Assist families in developing coping strategies for labor, and postpartum challenges.
  • Organize resources for families, including referrals to lactation consultants, and pediatricians.
  • Educate parents about the importance of infant massage techniques, which can help improve a baby's sleep patterns.
  • Encourage healthy habits such as good nutrition, adequate rest, proper hygiene practices, and appropriate physical activity levels for infants under one year old.

Administrative Clerk

APC Tax and Bookkeeping Services
Sedalia , MO
03.2025 - 04.2025
  • Maintained organized filing systems for easy access to financial records.
  • Assisted in scheduling appointments for clients and tax professionals.
  • Handled incoming calls and directed inquiries to appropriate staff members.
  • Supported team members with administrative tasks to enhance workflow efficiency.
  • Communicated effectively with clients regarding document requirements and deadlines.
  • Answered phone to take messages or redirect calls to colleagues.
  • Managed daily office operations, including scheduling appointments and managing incoming calls.
  • Greeted and signed in visitors to facilitate front office operations.
  • Confirmed appointments.

Customer Service Cashier

Wal-Mart Supercenter
Sedalia , MO
11.2003 - 08.2004
  • Assisted customers with product inquiries and provided exceptional service.
  • Handled cash, credit, and gift card transactions with attention to detail.
  • Resolved customer complaints promptly to ensure satisfaction and loyalty.
  • Greeted customers and provided friendly customer service.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Balanced cash drawers at the end of each shift.
  • Informed customers of in-store promotions or pricing specials.
  • Assisted customers with locating merchandise within the store.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.
  • Addressed customer questions and concerns regarding products and services.
  • Built and maintained productive relationships with employees.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Processed returned merchandise by strictly following store return and exchange procedures.

Education

Some College (No Degree) - Family And Child Development

State Fair Community College
Sedalia, MO

Skills

  • Team collaboration
  • Effective communication
  • Friendly, positive attitude
  • Customer service
  • Appointment scheduling
  • Professionalism
  • Data collection
  • Prenatal education
  • Emotional support
  • Family advocacy

Languages

English
Professional
Spanish
Professional

Affiliations

Outside of the world of a family advocate and my other job performances, I find a variety of hobbies and Interests that bring balance to my life. Engaging in activities such as traveling, video and photography, watching a good movie at home or at the movies allows me to recharge. Exploring nature and nature walks also allows me to recharge and appreciate the beauty of nature.

Certification

  • Infant Massage Certified
  • Doula Certified
  • CPR Certified
  • First Aid Certified

References

References available upon request.

Timeline

Kitchen Prep Cook

Don Jose Mexican Buffet
05.2025 - Current

Administrative Clerk

APC Tax and Bookkeeping Services
03.2025 - 04.2025

Home Base Family Advocate

Head Start-Center for Human Services
06.2006 - Current

Customer Service Cashier

Wal-Mart Supercenter
11.2003 - 08.2004

Some College (No Degree) - Family And Child Development

State Fair Community College

Similar Profiles

CREATE PROFILE