SAMANTHA ONG
Aspring Tpm
Renton,WA
Summary
Possessing strong organizational and leadership abilities, ready to leverage comprehensive knowledge of software development and agile frameworks, combined with proficiency in software tools and team collaboration. Adept at coordinating cross-functional teams and managing project timelines. Capable of driving impactful project outcomes and fostering cohesive team environment.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Software Engineer
Microsoft
Redmond, WA
11.2021 - 11.2024
- Assessed and upgraded 5+ APIs to meet security compliance for .NET
- Implemented 20+ new feature scenarios and repair items to uphold and maintain the services and its function using Microsoft Azure Services
- Owned multiple feature scenarios through cross functional teams
- Leveraged costing for scenarios and deliverables to estimate project timeline for presentation and coordinating cross teams
- Created dashboards for multiple team deliverables for reporting and timeline tracking for leadership and team tracking
- Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
- Developed scalable and maintainable code, ensuring long-term stability of the software.
Associate Software Engineer
T-Mobile
Bellevue, WA
06.2019 - 11.2021
- Designed, developed, and tested 20+ REST APIs for device activation and several network service integrations
- Implemented a chat bot for T-Mobile support agents to determine activation problems with customer devices by aggregating data from multiple T-Mobile team systems
- Delivered a set of microservices to integrate a flow of experiences for the apple watch series 6
- Updated multiple microservices to harmoniously add an additional activation experience for Apple and Android device activations
- Created monitoring dashboards for device activations with Kibana
Associate Systems Design Engineer
T-Mobile
Bellevue, WA
06.2017 - 06.2019
- Created a data consistency auditor using logstash and internal databases to determine appropriate resolutions for outstanding tickets
- Manage and maintain multiple nationwide oracle databases with new and relevant information for multiple network nodes
- Created and maintained new data plans in correlation with 3G/4G/5G technologies
IT Intern
Google
Ann Arbor, Michigan
05.2016 - 08.2016
- Developed a Python application in collaboration with a colleague that integrates Google Calendar API and Blink(1) to create a notification system with LED lights that will notify on calendar availability
- Updated an existing App Engine (Python) with the latest location; using an API to improve Google’s support team’s ability to react to new locations requiring tech support’s attention
- Provided proficient remote support services to users across the globe through chats and ticketing systems
Education
B.S. - Computer Science
University of Washington
Tacoma, WA 09.2013 - 08.2017
Skills
JIRA
undefinedTimeline
Software Engineer
Microsoft
11.2021 - 11.2024
Associate Software Engineer
T-Mobile
06.2019 - 11.2021
Associate Systems Design Engineer
T-Mobile
06.2017 - 06.2019
IT Intern
Google
05.2016 - 08.2016
B.S. - Computer Science
University of Washington
09.2013 - 08.2017
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