Onhelica Ellis
Vian
Summary
Experienced receptionist with a personable, friendly, and reliable approach to interacting with visitors and colleagues. Skilled in receiving and directing incoming calls and visitors, as well as managing administrative tasks to support office operations. Proficient in maintaining organized file storage and correspondence for clear and updated communications. Dedicated to providing exceptional service with a welcoming smile.
Overview
11
11
years of professional experience
Work History
Social Services Coordinator
Sequoyah Manor Nursing Home
03.2023 - Current
- Identified community resources to support clients.
- Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
- Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Activities Nursing Assistant
Sequoyah Manor
04.2020 - Current
- Offered new and engaging activity schedules, monitoring calendars to facilitate equipment and venue availability.
- Made sure residents were happy living in the facility.
- Helped residents engage in relationships and build social connections with robust activities calendar.
- Kept participants safe with thorough instruction and ongoing monitoring of activities.
- Organized, led, and promoted interest in recreational activities such as arts, crafts, sports, games, camping, and hobbies.
- Maintained residents' mental acuity and manual dexterity with activities such as arts and crafts.
Certified Nursing Assistant
Sequoyah Manor
09.2016 - 03.2018
- Moved patients smoothly between beds, wheelchairs, and other locations.
- Kept patients clean, dry, and properly cared for under direction of registered nurses.
- Moved specimens, laboratory items, or pharmacy items between authorized personnel and properly documented activities.
- Prevented bedsores, consistently turning patients every 2 hours.
- Answered call lights in a timely fashion.
- Minimized infection risk to staff and patients, cleaning and sanitizing rooms, equipment and tools.
- Helped patients with limited mental and physical capacity handle daily living tasks such as feeding and grooming.
Receptionist
Peters Agency
05.2014 - 08.2015
- Greeted incoming guests, notified personnel of guest arrivals, and directed individuals to correct meeting spaces.
- Answered incoming phone calls.
- Sorted and distributed incoming mail and coordinated pickups for outgoing parcels.
- Handled referrals for new patients.
Education
HS Diploma - undefined
Sallisaw High School
Sallisaw, Oklahoma05.2014
Skills
- Data entry
- Visitor check-in
- Electronic charting
- Condition monitoring
- Microsoft Office
- Mail distribution
- Family support and assistance
- Scheduling
- Call management
- Front end management
- Activity planning
- Analytical thinking
- Computer skills
- Telephone skills
- Customer/Client relations
- Appointment scheduling
- Data inputting
Timeline
Social Services Coordinator
Sequoyah Manor Nursing Home
03.2023 - Current
Activities Nursing Assistant
Sequoyah Manor
04.2020 - Current
Certified Nursing Assistant
Sequoyah Manor
09.2016 - 03.2018
Receptionist
Peters Agency
05.2014 - 08.2015
HS Diploma - undefined
Sallisaw High School
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