Dynamic and compassionate professional with a proven track record at Devereux, adept in individualized counseling and crisis intervention. Excels in empowering vulnerable populations and enhancing patient support through innovative service coordination. Demonstrated success in improving client outcomes by effectively utilizing review processes and fostering client empowerment.
Overview
18
18
years of professional experience
Work History
Case Manager Contract
Hospital Based Intervention Program/UMMAH FUTURES INC.
02.2023 - Current
Work with victim of gun violence to coordinate services
Conducted Home visit to determine services for the client
Perform administrative tasks such as scheduling client appointments and services, accurately documenting client and community interactions
Conduct ACE and GAIN assessments
Coordinate resources and services on behalf of clients as applicable
Collaborate with community partner agencies, hospital staff, and HVIP staff to ensure integrated and quality service provision
Conduct monthly face-to-face contacts as needed
Coordinate emergency service, assist with relocation of client when needed
Attend and participate in weekly shooting analysis meetings via Webex as needed
Attend and participate in monthly CBO collaborative meeting as needed, walk in one stop events, reading sessions, gang summit, re-entry events
Attend and participate in weekly Clinical Staffing via Webex
Attend and participate in yearly mandatory training in compliance with HVIP
STFC Therapist
Devereux
Hollywood, USA
10.2013 - 12.2024
Company Overview: Hollywood, FL
Planned and provided direct therapeutic and educational services to Specialized Therapeutic Clients
Refined the treatment and behavioral plan for children ages 4-18 with various diagnosis including ADHD, Adjustment Disorder, PTSD, etc
Conducted Crises Assessment to determine risk level and implementation appropriate safety measures as needed
Conducted Specialized Therapeutic training for prospective and seasonal foster parents
Maintain treatment documentation, including, but not limited to, progress notes, evaluations, and recommendations
Monitored and documented client behaviors and activities
Participating in multidisciplinary teams to present cases for proper treatment
Conducted individual and family therapy
Hollywood, FL
Behavior Health Liaison
Center for Family & Child Enrichment
Miami, USA
10.2013 - 04.2018
Company Overview: Miami, FL
Work closely with Lead Agency (Ourkids) to assure compliance and competence with DCF policies and procedures
Develop and produce monthly, quarterly and yearly reports in areas identified by the Quality Assurance Manager and/or Director
(For example; ADA form, safety plans, psychotropic medication, ages and stages questionnaire)
Consulting with and provides case manager with Comprehensive Behavioral Health Assessment and ensure children are linked with Mental Health Service within the require time
Maintain and staff complex cases to verify the development of effective intervention services and appropriate Therapeutic Placement
Ensure the timely submission of Mental Health referrals and linkage for Mental Health Services
Review application for Statewide Inpatient Psychiatric Program
Communicate with Mental Health providers and other professional in regards treatment plan, level of care and permanency goals
Single point of contact and liaison for case manager, psychologist, Mental Health Provider, OurKids, DCF to obtain Authorization for funds, secure appointment and obtain reports
Oversee several internships and assign duties in a professional manner
Maintain weekly contact with Interns and follow up with assignment
Conduct training with new staff, current staff and interns
Seek and Recruit Mental Health Provider to provide clinical service for children and families
Assist with monitoring SAMH budget for CFCE
Miami, FL
Case Manager
Catholic Charities
Miami Springs, USA
12.2012 - 12.2013
Company Overview: Miami Springs, FL
Conducted intake, data collection, goal setting and long-term case
Determined client’s eligibility for the client under the Unaccompanied Refugee Minors and/or Victim of Trafficking
Arranged for medical services, health screening, and mental health assessment of client
Documented and reported all major and minor incidents in accordance with agency policies and procedures
Development service plan, Independent living plan and Educational Plan
Provided monthly home visit and Independent Living classes
Worked closely with Immigration Attorney to ensure that youth obtain legal permanent residency
Facilitated Child and Family Team Meetings and participate in the multi-disciplinary team
Worked with therapist, Attorney At Litem, foster parents to determine the most appropriate placement setting for child (ren)
Attended quarterly treatment team meeting
Staffed cases with psychiatrist/therapist/psychologist to determine appropriate services for child (ren) and follow through with recommendation
Miami Springs, FL
Program Recruiter
Mentor Network
Plantation, USA
07.2010 - 12.2012
Company Overview: Plantation, FL
Recruited, trained and licensed foster families for therapeutic population
Provides therapeutic training and support to current and prospective foster parents
Conducted face-to-face home visit with children and their families
Provided Model Approach to Partnership in Parenting (MAPP) Training
Assisted child welfare case managers in child advocacy, school placements, court representation, behavioral plans and referrals for necessary services
Attained opportunities for extracurricular activities, summer camp and weekend activities for disadvantage children
Developed and implemented recruitment and retention tracking tools and strategies
Conducted home study evaluations, including psychosocial assessments on prospective foster parents
Facilitated Child and Family Team Meetings and participate in the multi-disciplinary team
Staffed cases with psychiatrist and clinic to determine appropriate services for child (ren)
Provided and coordinated team members to provide emergency coverage and crisis services
Provided support with in-crisis or problem cases; to program staff in coordinating services for clients
Plantation, FL
Marriage and Family therapist Intern
Henderson Mental Health
Ft. Lauderdale, USA
08.2009 - 06.2010
Company Overview: Ft
Lauderdale, FL
Ft
Lauderdale, FL
Dependency Case Manager Supervisor
Children’s Home Society
Miami, USA
05.2008 - 06.2010
Company Overview: Miami, FL
Supervised several dependencies Case Manager
Provided support with in-crisis or problem cases; provided on-going assistance to program staff in coordinating services for clients
Assisted in the assessment of client’s behaviors and emotional needs to determine in the best possible home match
Attended staffing to determine the appropriate level of care for the child(ren) tradition, enhanced, therapeutic and or SIPP placement
Provided onsite support to prevent placement disruption
Act as a liaison with the case manager, school and other parties relevant to a child placed in a CHS home
Delegated and oversee work assignments
Conducted performance evaluations of case managers
Supported staff and enhanced staff's ability to perform their jobs by teaching and modeling effective communication skills and conflict management skills
Miami, FL
School Counselor Intern
McArthur High School
Hollywood, USA
08.2007 - 06.2008
Company Overview: Hollywood, FL
Hollywood, FL
Child Advocate II PDC Certified
ChildNet
Ft. Lauderdale, USA
08.2006 - 05.2008
Company Overview: Ft
Lauderdale, FL
Gathered information about the family, including the make-up of the household
Assisted families in obtaining Medicaid coverage, financial assistance or help with housing
Promoted family involvement in all aspects of services to include case reviews and staffings
Evaluated, prepared reports, made recommendations and decisions on the client’s well being
Attended all court hearings and made recommendations to the judge on the child (ran) behalf
Interacted with families to establish needs and required services for clients through referrals for services
Provided support to foster homes and relatives’ placements
Coordinated monthly face-to-face visits with the child (ran) and family in their home
Ft
Lauderdale, FL
Education
M.S. - Psychological-Marriage and Family Therapy
Carlos Albizu University
Doral, Florida
01.2013
M.S. - Psychological in School Counseling
Carlos Albizu University
Doral, Florida
01.2008
B.S. - Psychology in Human Services
New York City Technical College
Brooklyn, NY
01.2000
Skills
Individualized counseling
Utilization review
Patient support
Vulnerable population awareness
Client empowerment
Crisis intervention
Timeline
Case Manager Contract
Hospital Based Intervention Program/UMMAH FUTURES INC.
02.2023 - Current
STFC Therapist
Devereux
10.2013 - 12.2024
Behavior Health Liaison
Center for Family & Child Enrichment
10.2013 - 04.2018
Case Manager
Catholic Charities
12.2012 - 12.2013
Program Recruiter
Mentor Network
07.2010 - 12.2012
Marriage and Family therapist Intern
Henderson Mental Health
08.2009 - 06.2010
Dependency Case Manager Supervisor
Children’s Home Society
05.2008 - 06.2010
School Counselor Intern
McArthur High School
08.2007 - 06.2008
Child Advocate II PDC Certified
ChildNet
08.2006 - 05.2008
M.S. - Psychological-Marriage and Family Therapy
Carlos Albizu University
M.S. - Psychological in School Counseling
Carlos Albizu University
B.S. - Psychology in Human Services
New York City Technical College
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