Onika Hayes
Lowell,OH
Summary
Dynamic and compassionate Nursing Assistant with a proven track record at the Inn at Chapel Grove, enhancing patient satisfaction through exceptional care and emotional support. Skilled in vital signs monitoring and infection control, with a strong foundation in team leadership from experience as Assistant Store Manager at Family Dollar. Demonstrates unparalleled patient relationship building and team management, driving significant improvements in care and operational efficiency.
Transitioning from healthcare environment where compassionate patient care and teamwork were key. Skilled in delivering effective patient support and maintaining accurate medical records. Looking to leverage these transferrable skills in new field to continue making positive impact.
Dedicated and compassionate with natural aptitude for patient care, always maintaining positive and upbeat demeanor. Possesses solid understanding of basic medical procedures and patient support, with ability to assist in daily living activities and monitoring vital signs. Committed to providing quality care and making significant impact on patient well-being.
Overview
3
3
years of professional experience
Work History
Nursing Assistant
the Inn at Chapel Grove
05.2023 - 09.2023
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assistant Store Manager
Family Dollar
02.2021 - 12.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Education
GED -
Mid-east Collage And Careers
Zanesville, OHSkills
- Patient care
- Patient feeding
- Basic life support
- Direct patient care
- Recording vital signs
- Patient-focused care
- Vital signs monitoring
- Infection control
- Patient relationship building
- Mobility assistance
- Vital sign monitoring
- Catheter care
- Electronic charting
- Patient relations
- Companionship and emotional support
- Patient assessments
- Light housekeeping
- HIPAA
- Specimen collection
- Supply restocking
- Continuing education
- Records management
- Case management
- Time management
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Retail operations
- Inventory control
- Customer relations
- Store organization
- Team building and leadership
- Store opening and closing
- Attention to detail
- Customer service management
- Staff supervision
- Store operations
- Stock management
- Team management
Timeline
Nursing Assistant
the Inn at Chapel Grove
05.2023 - 09.2023
Assistant Store Manager
Family Dollar
02.2021 - 12.2022
GED -
Mid-east Collage And Careers
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