Summary
Work History
Skills
References
Timeline
Generic

Onika Jimenez

Anderson ,Ca

Summary

Friendly customer service provider that demonstrates active listening, empathy, clear communication, and problem-solving skills to create a positive experience and foster long-term relationships, while taking on multiple simultaneous tasks with excellent time management abilities and resourceful approach to maintain an efficient office operations to support overall business success.

Work History

Receptionist

Hotel
06 2024 - 10 2025
  • Greeted approximately 80 incoming visitors per day professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Answered phone promptly and directed incoming calls to correct offices.

Hospitality Worker

Hospital
03 2020 - 02 2022
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Skills

  • Customer and client relations
  • Office management
  • Time management
  • Professional demeanor
  • Customer/Client relations
  • Performance improvement
  • Organization skills
  • Telephone skills
  • Cash Handling
  • Problem-solving skills
  • Good Telephone Etiquette
  • Flexible and Adaptable
  • Excellent Communication

References

Jessica Lomeli ( Manager of Maverik)
(530) 209-5908
Lisa Carreon ( Owner of Brunch Cafe )
(530)828-5406
Michelle Mcneal ( Tribal admin assistant)
(530) 921-0251
Estrella Corona ( Headstart Teachers Aide)
(530)782-3581

Timeline

Receptionist

Hotel
06 2024 - 10 2025

Hospitality Worker

Hospital
03 2020 - 02 2022

Similar Profiles

CREATE PROFILE
Onika Jimenez