Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Onika Morris

Landover,MD

Summary

Offering solid foundation in human resources principles and strong desire to grow and excel in field. Brings ability to quickly learn and apply concepts related to employee relations and workforce planning. Ready to use and develop organizational and communication skills in The People Operations Manager role.

Overview

17
17
years of professional experience

Work History

People Operations Manager

Brightside Health
09.2023 - Current
  • Evaluated current policies and procedures for best practices in human resources management which led to improved organizational functioning.
  • Managed benefits administration tasks, ensuring accurate record-keeping and timely processing of enrollments, changes, and terminations.
  • Ensured company compliance with labor laws and regulations through diligent monitoring and proactive policy updates.
  • Motivated employees through special events.
  • Provide timely and collaborative support to our teammates and various HR related slack channels; create ticketing process to evaluate and analyze requests coming in for getting communication efficiency
  • Process and support team member verification of wages
  • Process and support all EOI verifications
  • Own and maintain the onboarding process which includes conducting background check, HRIS system entry, new hire orientation, compliance trainings and data integrity
  • Serve as the team’s expert on all HR systems, including Rippling, Lattice, Traliant, and Guideline
  • Maintain organized and consistent tracking and data collection for 240+ employees and 1200+ contractors; introduce more custom fields or data tracking per team member for even deeper reporting
  • Provide regular and proactive metrics and data through organized dashboard
  • Support audit and compliance artifact gathering and filing
  • Conduct annual filings such as EEOC-1, ADA, HIRD, NDT, CMS
  • Create, maintain, and update all workflows and integrations within HR systems
  • Assist and maintain required trainings for all team members to ensure compliance
  • Support and assist the tracking of policy and handbook sign-off tracking
  • Administer Open Enrollment and benefit broker decision and roll out
  • Process LOA requests such as FMLA, Parental, STD, LTD, ADA
  • Build strong partnerships with Compliance, IT, and Finance - stay up to date on team activities and opportunities to better collaborate
  • Oversee all off-boarding activities in collaboration with People Business Partners

HR Manager

Privia Health LLC
01.2018 - 01.2023

Owned the full cycle of benefit management and administration
conduct annual open enrollment meetings and maintain close
relationship with brokers
● Lead HR leave programs and workflows
● Provided employee relations support for needs such as
organizational development, performance management, HRIS,
infectious disease control, and terminations
● Supported initiatives such as new hire training, performance
reviews, compensation and benefits planning
● Provided escalation support to HR Generalist and Recruiters for HR,
Policy, and Benefit-related question
● Pioneered and maintains workflows to ensure accuracy and
efficiency of all internal HR processes
● Was responsible for ensuring all compulsory reporting requirements
are met in a timely manner
● Maintained strong knowledge of employment law, legislative
changes, and legal trends as they impact Human Resources and the
organization
● Ensured legal compliance for full life-cycle employment processes
● Facilitated management compliance of employee relations protocols
● Provided HR support during acquisition integration
● Maintained accurate employment records
● Provided training and development for Managers and staff
● Performed other duties assigned

HR Generalist

Salient CRGT
03.2017 - 07.2018

Handled employee relations matters of simple to moderate difficulty
● Supported immigration-related procedures and invoicing.
● Aided employees and managers with ADA Requests for Reasonable
Accommodation.
● Interfaced with employees and managers to ensure key compliance
activities are completed in a timely manner.
● Supported the employee exit process, to include preparing
communications, conducting exit interviews, identifying issues that
require intervention, and making recommendations for
improvement/resolution.
● Tracked and monitored employee relations cases and proactively identify trends that may require intervention.

Provided coaching and guidance to employees and managers on policy interpretation.
● Aided during major cyclical activities, such as annual performance
reviews.
● Other duties as assigned that help ensure the company is compliant
with federal, state, and local regulations and laws.

Senior Human Resources Administrator

Information Innovators Inc. (Triple-i)
12.2014 - 03.2018

Researched, analyzed, evaluated, and administered policies,
processes, systems, and plans
● Identified issues, process delays, and quality problems and
recommended solutions/process improvements
● Developed and document procedures to streamline processes and
ensure compliance with internal and external regulatory
requirements
● Provided training and mentoring to other HR team members
● Directed the maintenance of employee personnel files English
● Managed, supported, and provided QA of the system of record for
onboarding/offboarding processing in collaboration with the
benefits team
● Managed, supported, and updated HRIS and vendor systems with
changing employee information while ensuring accuracy of
information
● Aided with ISO audits and management/implementation of ISO
requirements
● Responded to employment verification, wage garnishment,
unemployment, and security investigator requests (OPM)
● Responded to general HR email inquiries and requests from the
employees
● Aided Payroll/Finance with payroll processing and reconciliation
● Aided the senior HRIS staff activities and projects
● Provided input to the bi-weekly Corporate Newsletter
● Created/run reports from employee and vendor databases
● Provided 401(k) processing support and/or back-up
● Performed management duties of the HRIS system team in the Team
Leader's absence
● Aided manager with VETS and Affordable Care Act reporting
● Maintained and collected human resources data company-wide
● Facilitated testing for Open Enrollment

Human Resources Generalist

Catapult Technology, Ltd.
07.2008 - 05.2014
  • Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
  • Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
  • Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
  • Facilitated criminal background check process for new hires.

Education

Bachelor of Business Administration -

University of Maryland University College
College Park, MD
05.2014

AA/Associate Degree - Business Administration

Montgomery College
Takoma Park, MD
05.2006

Skills

  • Organization development
  • Change management
  • HR practices
  • Computer proficiency
  • Google Suite
  • Office Suite
  • MS Word
  • Power Point
  • Excel
  • Outlook
  • Google Docs
  • Google Sheets
  • Google Slides
  • Google Meet
  • Gmail
  • Lotus Notes
  • Ceridian
  • Deltek CostPoint 6
  • Deltek CostPoint 7
  • Cognos
  • Deltek T&E ESS
  • MaxHire
  • ICIMS
  • Cornerstone onDemand
  • Unanet
  • UltiPro
  • CareerArc
  • Paylocity
  • Expensewire
  • Mondaycom
  • Engagedly
  • Collaborative work
  • Cross-functional teamwork
  • Relationship building

Awards

  • Mental Health First Aid Certificate, 2022
  • Integrating FMLA, ADA, COBRA & Workers' Comp Administrative Skills Certificate, 2022
  • Honor Roll, 2021
  • DHS NATIONS Stennis Operations Center Certificate of Appreciation, 2015

Timeline

People Operations Manager

Brightside Health
09.2023 - Current

HR Manager

Privia Health LLC
01.2018 - 01.2023

HR Generalist

Salient CRGT
03.2017 - 07.2018

Senior Human Resources Administrator

Information Innovators Inc. (Triple-i)
12.2014 - 03.2018

Human Resources Generalist

Catapult Technology, Ltd.
07.2008 - 05.2014

AA/Associate Degree - Business Administration

Montgomery College

Bachelor of Business Administration -

University of Maryland University College
Onika Morris