Onike Barrett
Queensbury
Summary
Dynamic professional with a proven track record, excelling in customer service and problem-solving. Known for fostering teamwork and collaboration, I consistently deliver positive outcomes and enhance client satisfaction. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
15
15
years of professional experience
Work History
Dishwasher
Vail Resorts Inc
11.2025 - Current
- Operated commercial dishwashing equipment, ensuring cleanliness and efficiency in kitchen operations.
- Maintained organized workstations to streamline workflow and enhance productivity.
- Assisted culinary staff by promptly cleaning dishes, utensils, and cookware to support meal preparation.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Ride Operator
Six Flags Great Escape
03.2024 - 10.2025
- Operated rides ensuring safety protocols and guest satisfaction.
- Monitored ride operations for compliance with safety regulations.
- Provided exceptional customer service, addressing guest inquiries efficiently.
- Collaborated with team members to improve operational workflows.
- Implemented feedback from guests to enhance overall ride experience.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
- Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
- Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
- Reduced wait times by efficiently managing ride queues and implementing effective crowd control techniques.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
Seafood Processor
Pacific Seafood
03.2021 - 09.2023
- Ensured adherence to health regulations and safety guidelines throughout operations.
- Operated industry-specific machines and equipment, maintaining safety procedures.
- Maintained high quality standards for all processed seafood, ensuring compliance with industry regulations and guidelines.
- Ensured accurate inventory management through diligent tracking and documentation of incoming shipments, processed goods, and outgoing orders.
- Discarded defective matters into waste.
- Participated in regular safety trainings to maintain an accident-free workplace, prioritizing employee wellness alongside productivity goals.
- Enhanced production efficiency by streamlining seafood processing techniques and procedures.
- Maximized shelf life of processed seafood products through proper packaging techniques and timely order fulfillment processes.
Seafood Processor
Trident Seafoods
07.2020 - 10.2020
- Operated seafood processing equipment to ensure efficient production flow.
- Inspected and sorted seafood products for quality and freshness compliance.
- Maintained cleanliness and sanitation standards in processing areas.
- Collaborated with team members to optimize workflow and minimize waste.
- Monitored inventory levels and reported discrepancies to management for resolution.
- Cleaned, scraped, trimmed and filleted various seafood products.
- Maximized shelf life of processed seafood products through proper packaging techniques and timely order fulfillment processes.
- Cleaned and maintained equipment used in cutting and trimming, complying with hygiene and sanitation standards.
Sales Specialist
IBEX Global
09.2019 - 07.2020
- Engaged with customers to identify needs and recommend appropriate products.
- Executed sales strategies to enhance customer satisfaction and loyalty.
- Developed product knowledge to effectively communicate features and benefits.
- Assisted in maintaining accurate inventory levels to support sales efforts.
- Collaborated with team members to achieve monthly sales targets.
- Provided feedback on customer trends to improve product offerings.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
Food Service Worker
Six Flags Over Texas
03.2018 - 11.2018
- Prepared and served food items according to safety and sanitation standards.
- Operated cash register, processing transactions efficiently and accurately.
- Maintained cleanliness of work areas, ensuring compliance with health regulations.
- Assisted in inventory management by restocking supplies as needed.
- Collaborated with team members to enhance customer service experience during peak hours.
- Engaged with guests to provide information about menu offerings and promotions.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Games Attendant
Six Flags Great Adventure
03.2017 - 11.2017
- Assisted guests in understanding game rules and proper play techniques.
- Maintained cleanliness and organization of game areas to enhance guest experience.
- Engaged with guests to promote games and encourage participation.
- Monitored equipment for safety compliance and reported issues promptly.
Sales Agent
Berts Auto Parts
09.2012 - 02.2017
- Developed and maintained client relationships to enhance customer satisfaction.
- Conducted market research to identify new sales opportunities and trends.
- Delivered product presentations and demonstrations to prospective clients.
- Collaborated with marketing team to align sales strategies with promotional campaigns.
- Analyzed customer feedback to improve service delivery and product offerings.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
Superior Service Clerk
Electoral Commission
02.2011 - 09.2012
- Provided exceptional customer service by resolving inquiries and complaints efficiently.
- Maintained accurate inventory records using point-of-sale systems to ensure stock availability.
- Processed transactions swiftly, enhancing overall customer experience through timely service.
- Trained new staff on operational procedures and company policies to ensure consistency in service delivery.
- Collaborated with team members to streamline workflows, improving efficiency in daily operations.
- Mentored junior clerks, fostering a collaborative environment focused on skill development and growth.
- Analyzed customer feedback to identify trends and recommend improvements for service enhancement.
Education
GED -
Mona High School
Jamaica06-2008
Computer And Information Sciences
A.C.R.M UTECH
01-2010
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Friendly, positive attitude
- Strong work ethic
- Time management
- Computer skills
- Critical thinking
- Excellent communication
- Multitasking Abilities
- Active listening
- Organizational skills
Timeline
Dishwasher
Vail Resorts Inc
11.2025 - Current
Ride Operator
Six Flags Great Escape
03.2024 - 10.2025
Seafood Processor
Pacific Seafood
03.2021 - 09.2023
Seafood Processor
Trident Seafoods
07.2020 - 10.2020
Sales Specialist
IBEX Global
09.2019 - 07.2020
Food Service Worker
Six Flags Over Texas
03.2018 - 11.2018
Games Attendant
Six Flags Great Adventure
03.2017 - 11.2017
Sales Agent
Berts Auto Parts
09.2012 - 02.2017
Superior Service Clerk
Electoral Commission
02.2011 - 09.2012
GED -
Mona High School
Computer And Information Sciences
A.C.R.M UTECH