Onil Micheli
Rockaway Park,NY
Summary
Proactive, Hardworking, and goal-oriented professional with problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
GardaWorld
Promoted to Field Service Supervisor
06.2018 - Current
- Client Relationship Management: Build and maintain strong relationships with clients, acting as the main point of contact to address issues, provide updates, and ensure satisfaction.
- Personnel Oversight: Supervise daily security services, ensuring high standards by conducting inspections and training sessions.
- Training: Participate in training, and developing staff to maintain full staffing levels and ensure all shifts are covered by qualified personnel.
- Operational Support: Assist with the startup of new accounts, ensuring smooth transitions and effective security implementation.
- Resource Management: Manage the ordering of supplies and uniforms to support operational efficiency.
- Vehicle Inspections: Conduct thorough vehicle inspections to ensure compliance with safety standards.
Skills
- Client relationship management
- Operational support
- Resource management
- Security Operations & Risk Assessment
- Team Leadership & Training
- Client Relations & Conflict Resolution
- Incident Management & Reporting
- Scheduling & Personnel Management
- Supply & Resource Management
- Software Proficiency: WinTeam & Samsara
Accomplishments
Employee of the Month: Recognized for outstanding performance and dedication to excellence on four occasions.
Certification
- OSHA Certified: Demonstrates a strong commitment to workplace safety and regulatory compliance.
- Fireguard Certified: Qualified to oversee fire safety protocols and emergency response procedures.
Languages
Spanish
Timeline
GardaWorld
Promoted to Field Service Supervisor
06.2018 - Current
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