Onita Brown

• Managing 100 plus employees.
• Ensuring compliance in Regulatory Challenged Facility.
• Bringing Facility back to Compliance.
• Monitoring Financials, Expenses, Labor, and Food Costs.
• Managing the Survey and Investigations Process.
• Managing the Human Relations and Resources in the Facility and assisting where needed.
• Managing Departmental Compliance and needs.

• Exercised appropriate cost control to meet budget restrictions and maximize profitability.
• Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
• Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
• Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
• Managed financial, operational and human resources to optimize business performance.

• Worked closely with organizational leadership and board of directors to guide operational strategy.
• Built relationships with stakeholders to secure census and support for organization.
• Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
• Represented organization to local public by giving presentations and speeches and participating in community events.
• Defined company roles and responsibilities to establish and enhance processes.
• Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
• Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
• Exercised appropriate cost control to meet budget restrictions and maximize profitability.

• Managed finances and made budget for 3 quarters.
• Improved Star Rating, Census, and Employee Morale.
• Obtained 2 bonus packages and eligible for a 3rd.
• Maintained a Tag-Free Facility, at a previously Regulatory-Challenged Facility.

• Obtained a Deficiency-Free Survey
• Moved facilities to profitable, from deficits.
• Assisted in Increase in MCR and MCD Rates
• Assisted in Building and creating structure in all departments
• Created Employee Morale and Culture Program
• Managed Financials and closing margins.
• Completed Financial Reviews.

• Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
• Built relationships with vendors and contractors to support timely and cost-effective services.
• Served as point of contact for internal and external customers seeking support and information.
• Communicated with Department Managers and facility teams regarding upcoming projects.
• Maintained Deficiency-Free Surveys, during Tenure.

• Child Protective Services, Intake and Eligibility Specialist, Hospice, Home Health, Master's Prepared Therapist, and Social Services Director-Various Companies
• Updated client documentation for accurate, compliant and current records.
• Supported clients and families with empathy and compassion during difficult times.
• Advocated for clients to assure respected rights and wishes.
• Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
• Assisted clients with navigating and accessing social services such as housing and medical care.
• Helped clients develop new coping mechanisms and techniques to drive behavior modification.
• De-escalated stressful situations through individual and family crisis interventions.
• Maintained regular contact with clients by calling and visiting clients' homes.
• Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
• Conducted home visits to assess living environment and facilitate access to necessary resources.
• Monitored clients' progress and adapted treatment plans to meet changing needs.
• Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
• Coordinated external healthcare professionals to uphold high-quality, person-centred care.
• Facilitated group therapy sessions to build supportive, communicative client networks.
• Collaborated with other professionals to plan and coordinate care for clients.
• Assisted clients in developing and setting realistic goals to promote positive change.
• Developed and maintained strong relationships with community resources for successful referrals.
• Participated in interdisciplinary team meetings to coordinate care for clients.
• Assisted clients in identifying community resources and connecting with appropriate services.
• Provided crisis counseling and intervention services to clients in emergency situations.

GPA: 4.0

GPA: 4.0

GPA: 3.3

GPA: 3.169

GPA: 3.0