Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Onkar Bhosle

San Jose,CA

Summary

  • Solutions-focused, highly motivated Project Manager, Lead Business Systems Analyst with 14+ years of experience in all phases of the Software Development Life Cycle (SDLC) including planning, requirements gathering, analysis, design, development, implementation, testing and deployment.
  • Extensive experience in software engineering methods like Agile-Scrum, SAFe-Agile, Waterfall, Rational Unified Process
  • Expert in Project/Program Management, Business Process Planning, Risk Management, Cost Management, Quality Management, Change Management and Service Level Management (SLM) (Certified ITIL V3).
  • Exceptional Documentation Skills for writing Use Cases and Functional Requirement Documents as well as for creating Use Case diagrams, Activity diagrams, Sequence diagrams, State diagrams based on UML Methodology and business process flow diagrams using latest software's JIRA/ Confluence / Miro / Canva / Visio
  • Expertise in SAFe agile framework Vision, roadmap, portfolio backlog and iteration goals . Facilitated Scrum ceremonies like sprint planning, backlog grooming, retrospectives, daily stand-ups.

Overview

14
14
years of professional experience

Work History

Technical Project Manager

Apple USA
02.2023 - Current
  • Project management for two enterprise SaaS projects for Global Apple Infrastructure team of Apple Retail
  • Successfully delivered 3 high-profile projects on time, ensuring client satisfaction and fostering long-term relationships.
  • Facilitated Scrum ceremonies like sprint planning, backlog grooming, retrospectives, daily stand-ups.
  • Technical Team coordination for project tracking and reporting on excel, email and project tracking tools Wrike, Quip
  • Facilitated Inspect and adapt meeting in form of scrum of Scrum of Scrum Masters – focused on cross dependencies, risks, issues, ongoing updates – DevOps, UAT, progress, issues, activities, coordination and integration between teams, commitments – deliverables/milestones, and burn downs/ups
  • Streamlined project processes by implementing agile methodologies, resulting in increased efficiency and faster completion times.
  • Platform: AWS, Snowflake, Access Management, Data Lake, CRM

Senior Manager

Dolby.com
02.2020 - 01.2023
  • Product and Project management of Mobile media business initiative
  • Managed 2 projects with two major clients Ecommerce Retail giant and Facebook Marketplace in timely manner
  • Worked with product owners to groom backlog and plan sprints, track, escalate and remove impediments (Blocking issues, Critical Defects)
  • Product Owner of teams for handling priorities, provide product direction and decision, analyzing risks, internal and external client communications
  • Managing SDLC of multiple, multi-year projects (programs) on time and under budget with high quality, covering inception, planning including creation of WBS, design, development, QA, UAT, monitoring overall status, implementation, change management and post-production support (overseeing KPIs, SLA and catalogues)
  • Platform: Video engineering stack, Dolby Vision, Mobile media technology live processor stack
  • Improved team performance by providing comprehensive training and fostering collaborative work environment.

Program Manager

LiveStoreHub.com
01.2018 - 01.2020
  • Omnichannel Retail B2B SaaS via Mobile video, voice and chat
  • Successful deployment to 3 big Ecommerce retail brands having ERP ( Order to Cash (OTC) and Quote to Cash (QTC ) systems
  • Technical meetings with product teams/ plans by gathering & analyzing data from multiple sources
  • Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 5%
  • Team coordination for project tracking and reporting on excel, email and project tracking tools like Jira, Confluence, AHA
  • Customer relationship management and Customer support responsibilities - ticket Problem Resolution, according to Deadlines, in a High-Volume Environment
  • Escalated to senior management/directors regarding Showstoppers & impactful blockers to get immediate attention & resolution
  • Platform: Linux, Mysql, Apache, PHP, AWS, Agora, WebRTC

Senior Project Manager

Joister TV Broadband
09.2016 - 05.2018
  • Internet TV, OTT and Broadband Internet provider for 300K households
  • Managed projects of two Mobile apps with 2 million plus registered retail users in 12 months
  • Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
  • Supported project management growth goals by developing long-term strategy for products & markets
  • Identified key product features and functionality that drove revenue growth by conducting competitive research analysis and positioning
  • Communication to senior management/directors regarding Showstoppers & impactful blockers to get immediate attention & resolution
  • Scrutinized additional scope via Project Change Request Process to minimize scope creeps and monitored from open to close via Dev Ops tool
  • Gathered analysis of product specifications and enhancements, customer feedback, and market testing for development of next generation product

Program Manager

Customer360
06.2013 - 01.2016
  • Customer360 was Mobile app customer engagement software with 4000+ enterprise customers which got acquired by NASDAQ listed Interactive Intelligence
  • Managed and mentored project teams (onshore/ offshore) ; worked closely with Merchandise, Account Management, Infrastructure, Legal, Compliance and DevOps Management.
  • Managed Global Enterprise company-wide Technology Upgrade and in-house platform
    development and move to Cloud including Data Migration (Retail Foundation platform)
  • Guided and mentored all teams to use SDLC, best IT industry practices and methodologies (Agile Scrum/ Waterfall) and follow up PMO recommendations. Trained and coached Project Managers across organizations to implement and execute Agile methodology.
  • Interacted directly with Business and Functional Stakeholders, Executive team , Steering
    Committee and Boards, Development, QA teams and Business/ SME teams (Merchandising/ Manufacturing/ Design, Sales and HR teams).

Salesforce Cloud Consultant

EDL Consulting USA
10.2009 - 06.2011
  • Cloud computing product company consulting located in USA, did technology consulting for billion-dollar companies
  • Cloud SaaS consulting and Development + deployment for large scale projects like ecommerce Dell Configuration for High end CPU's on cloud
  • Certified Salesforce admin and Salesforce configuration for ecommerce clients

Education

Masters Computer Science -

State University of New York (SUNY), New York, USA
New York, NY
01.2011

Bachelor of Science - Electronics

University of Mumbai
Mumbai

AI (Artificial intelligence) Product management -

Duke University, USA
North Carolina
01.2023

Skills

  • LLMs, Machine learning, Conversational Chat
  • Java, SQL, PHP, Canva, AWS, Salesforce
  • Jira, Scrum Master, Agile development
  • Strategic Planning, Schedule Management, Technical project planning
  • Project Leadership, Project budget allocation, Quality Assurance
  • Technical Troubleshooting, Risk Mitigation
  • Vendor Relationship Management, Stakeholder Relations, Stakeholder Communication
  • Project Management, Software Development, System Architecture
  • Cost Estimation, Budget Control, Budget Administration
  • Team Management, Agile project management
  • Release planning, Cross-functional Team Coordination
  • Product Road-mapping

Timeline

Technical Project Manager

Apple USA
02.2023 - Current

Senior Manager

Dolby.com
02.2020 - 01.2023

Program Manager

LiveStoreHub.com
01.2018 - 01.2020

Senior Project Manager

Joister TV Broadband
09.2016 - 05.2018

Program Manager

Customer360
06.2013 - 01.2016

Salesforce Cloud Consultant

EDL Consulting USA
10.2009 - 06.2011

Masters Computer Science -

State University of New York (SUNY), New York, USA

Bachelor of Science - Electronics

University of Mumbai

AI (Artificial intelligence) Product management -

Duke University, USA

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Onkar Bhosle