A. Kai Brown
Chicago,IL
Summary
Results-driven consultant with comprehensive experience leading and improving industry operations. Uniquely qualified to navigate business specifications and the latest standards. Lends complex roadmaps and calls to action to regularly achieve ambitious objectives, no matter the difficulty. All while bringing a conscious approach that is more human to professionalism.
Overview
9
9
years of professional experience
Work History
Consultant
• COF LLC
Chicago, IL
01.2021 - Current
- Online business portal featuring holistic content, mental health connections, and a social lens focused on Polynesian indigenous practices and community building, using humanistic talk therapy, somatic methods, and trauma-informed approaches for mind and body wellness. Certified metacognitive specialist and aiming for an executive coaching license. Implemented quality assurance processes to ensure product excellence. Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships. At a rate of 40 clients per week, rotating their tailored needs in a four-month program within each year, I have served over 2,120 business relations successfully, from big-name brands to small businesses, and local establishments. This includes non-profits, clinics, online stores, universities, restaurants, start-ups, and even high-profile clients like Meta.
Bartender
• West On North
Chicago, IL
12.2019 - 01.2022
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations. Ensured proper sanitation of bar area, glassware, utensils, and equipment. Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests. Serving drinks and food in a high-volume sports bar with 23+ patio seats on the busiest nightly shifts, seven days a week. Organized themed game nights, music nights, and trivia nights.
Assistant Manager & Help Desk
• Luna Apothecary
Chicago, IL
01.2018 - 01.2021
- Editorial design, web design, content design, CSM, SEO, POS systems, and all relevant IT troubleshooting. Bookkeeping, vendor sales, and client relations. Team building, staff coordination of events, and all social media curation. Assigned work and monitored performance of project personnel.
Social Media Manager • Consultant
MINDFUL MARKET LTD
Remote
01.2018 - 01.2020
- Handled the company's online presence – regularly updated the website and various social media plugins. Delivered excellent service to all vendors and merchants to reach their market needs. Managed seasonal events, marketing strategies, and collaborative branding. Technical support for all member profiles and catalogs. Conducted competitor analysis to identify trends and opportunities for brand differentiation on social media. Designed promotional materials using graphic design software applications.
Barista
• Lovely Cafe
Chicago, IL
04.2016 - 10.2018
- Prepared high-quality coffee and food items. Collaborated with team members to ensure efficient workflow and focused service during peak hours. Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning. Handled early morning setup for back-of-house operations, not excluding food prep, baked goods, seasonal items, and espresso machine maintenance.
Education
Master of Arts - Psychology postgraduate program
University of Chicago
Chicago, Illinois04-2025
Bachelor of Arts - Combined Liberal Arts & B.Eng
Columbia College
Chicago11-2016
High School Diploma -
Hammond Academy
South Carolina03-2001
General Studies - Academy
Flynn Primary
Canberra, Australia02-1995
Skills
- Data analytics
- Project management
- Social psychology
- Client relationship management
- Content creation
- Social media strategy
- Effective communication
- Timeline development
- Sales strategy
- Client requirements assessment
- Cultural awareness
- Enterprise network hardware / software
- Industry knowledge
- Operations analysis
- Executive support
Affiliations
- Diagnosed ASD ll 2024
- Special Needs Training World Autistic Org 2023
- Metacognitive & NLP Certification 2020
- KravMaga advanced training 2022
- Naturopathy level II & Herbalist AHG 2021
- Internship IDHS 700 hours 2023
- Cisco Network Administration 2009-2015
- Pen testing cert Game Life Inc. 2014
- Internship Humboldt Park Public Health 340 hours 2018
- Internship Social Security Office 500 hours 2019
Timeline
Consultant
• COF LLC
01.2021 - Current
Bartender
• West On North
12.2019 - 01.2022
Assistant Manager & Help Desk
• Luna Apothecary
01.2018 - 01.2021
Social Media Manager • Consultant
MINDFUL MARKET LTD
01.2018 - 01.2020
Barista
• Lovely Cafe
04.2016 - 10.2018
Master of Arts - Psychology postgraduate program
University of Chicago
Bachelor of Arts - Combined Liberal Arts & B.Eng
Columbia College
High School Diploma -
Hammond Academy
General Studies - Academy
Flynn Primary
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