A. Kai Brown

• Online business portal featuring holistic content, mental health connections, and a social lens focused on Polynesian indigenous practices and community building, using humanistic talk therapy, somatic methods, and trauma-informed approaches for mind and body wellness. Certified metacognitive specialist and aiming for an executive coaching license. Implemented quality assurance processes to ensure product excellence. Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships. At a rate of 40 clients per week, rotating their tailored needs in a four-month program within each year, I have served over 2,120 business relations successfully, from big-name brands to small businesses, and local establishments. This includes non-profits, clinics, online stores, universities, restaurants, start-ups, and even high-profile clients like Meta.

• Editorial design, web design, content design, CSM, SEO, POS systems, and all relevant IT troubleshooting. Bookkeeping, vendor sales, and client relations. Team building, staff coordination of events, and all social media curation. Assigned work and monitored performance of project personnel.

• Handled the company's online presence – regularly updated the website and various social media plugins. Delivered excellent service to all vendors and merchants to reach their market needs. Managed seasonal events, marketing strategies, and collaborative branding. Technical support for all member profiles and catalogs. Conducted competitor analysis to identify trends and opportunities for brand differentiation on social media. Designed promotional materials using graphic design software applications.

The caseload management of 30+ clients, ensuring timely and effective treatment. These tier are represented in a 4 month program as to ensure capability and quality of trust, safe space material, and workshop building each patients needs for their mind, body wellness.

Increased client retention by 20% through evidence-based therapy techniques, including metacognitive modalities and humanistic modalities, with an integration focus of somatic and holistic approaches.

Developed and implemented quality of life strategies, resulting in a 15% decrease of

maladaptive behaviour.Successfully represented clients in complex neurological cases with a 85% rehabilitation rate while advocating for their needs, disabled or otherwise, and fostering their independence as they adapt and overcome their challenges.