Summary
Overview
Work History
Education
Skills
Awards And Acknowledgments
Timeline
Generic

ZaVontrae Lindsey

Grand Prairie,TX

Summary

Experienced professional specializing in customer service and data management, known for boosting customer satisfaction through strategic problem-solving and clear communication. Expertise in rapid data entry, confidentiality maintenance, and fostering team collaboration. Dedicated to achieving outstanding results in dynamic settings.

Overview

3
3
years of professional experience

Work History

Labor Worker

Enterprise
07.2024 - 03.2025
  • Detailed returned vehicles to provide a clean, sanitized experience for the next renter.
  • Assisted customers with understanding features of their rental vehicles, enhancing satisfaction.
  • Provided excellent customer service, addressing customer inquiries and resolving issues in a timely and professional manner.
  • Assisted customers with any problems or concerns related to their rental, including changes to their booking or vehicle issues.
  • Documented rental tickets and printed logs of customer information to maintain accurate records.
  • Collaborated with the team to ensure a smooth rental process and enhance customer satisfaction

Data Entry Clerk

Amazon
06.2023 - 08.2024
  • Worked remotely, managing data entry and customer support from a home office
  • Took inbound and outbound calls to assist customers with orders, product issues, and account questions
  • Scanned and uploaded documents into company databases for secure storage
  • Responded to client calls, providing accurate assistance and timely solutions
  • Processed large volumes of data with high attention to detail and accuracy
  • Supported customer service efforts, resolving issues and improving satisfaction rates
  • Promoted Amazon services and features, contributing to customer retention and sales

Property Estate

Hamilton Estates
Grand Prairie, TX
02.2023 - 03.2024
  • Acted as the first point of contact for tenants, addressing questions and maintenance requests.
  • Maintained lease records, rent payment logs, and work orders using property management software.
  • Helped employees navigate internal and external transfer processes.
  • Supported the hiring process, from reviewing applications to assisting with orientation and training.
  • Handled front desk responsibilities, including answering phones, scheduling appointments, organizing files, and preparing documents.

Retail worker

Walmart
11.2021 - 05.2023
  • Gained proficiency in customer service by assisting a diverse range of customers with inquiries, purchases, and returns, ensuring a positive shopping experience
  • Collaborated with team members to efficiently manage inventory and restocking, minimizing out-of-stock situations and enhancing customer satisfaction

Education

Highschool -

Kalamazoo Central
Kalamazoo, MI

Skills

  • Customer Service & Sales
  • Fast & Accurate Typing (80 WPM)
  • Data Entry & Database Management
  • Time Management & Team Collaboration
  • Communication & Interpersonal Skills
  • Record Keeping & Confidentiality
  • Problem Solving
  • Adaptability and professionalism
  • Scheduling and calendar management
  • Document preparation and file organization
  • Multitasking
  • Employee onboarding

Awards And Acknowledgments

  • I am honored to have been acknowledged for my expertise, and I am eager to pay it forward by training others. I believe in the power of sharing knowledge and nurturing talent.
  • Being recognized for exceptional customer service is a significant achievement and a testament to my dedication and hard work.

Timeline

Labor Worker

Enterprise
07.2024 - 03.2025

Data Entry Clerk

Amazon
06.2023 - 08.2024

Property Estate

Hamilton Estates
02.2023 - 03.2024

Retail worker

Walmart
11.2021 - 05.2023

Highschool -

Kalamazoo Central

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