Results-driven Human Resources Business Professional skillful in strategic planning, policy integration and performance improvements. Always pursuing ways to maximize efficiency, employee satisfaction and cost savings.
Overview
29
29
years of professional experience
Work History
HR Business Partner
Kept Companies
06.2021 - Current
Responsibilities include serving as the subject matter expert and the Point of Contact for new hires, working directly with them and hiring managers to continuously grow company teams and the organization
Responsible for full cycle collaboration with organizational leaders to create job descriptions, post open positions, source, recruit, conduct interviews, schedule interviews, hiring, and onboarding of potential candidates for ten (10) companies that fall under the organizations ownership to provide a positive and effective candidate experience attracting and retaining qualified team members
Also responsible for managing Human Resource activities for the organization to provide HR strategies and plans regarding performance plans, classification and compensation, employee relations, leave administration, and other duties (as needed.) Act to troubleshoot proposed or implemented HR actions and best practices to assure compliance with all relevant Federal, State, and company policies
Identify and implement efficient and effective recruiting methods and strategies based on the available role, industry standards, and the needs of the organization
Collect and perform data analysis regarding staffing and submit weekly reports to ensure staffing levels are optimum
Perform other duties as assigned.
Sr. Human Resource Assistant
Amazon Corporate
11.2020 - 06.2021
Provide support to fulfillment center employees and driving HR functional excellence and process improvement
Provide daily maintenance of HRIS systems, entering new employees, issuing time cards, and updating employee information, benefit information, etc
Track attendance and coordinate with managers to ensure employees are on the correct schedule pattern and crew sheets
Complete and distribute daily and weekly reports to Fulfillment Center managers and corporate offices
Ensure timely payroll reporting and trouble shoot reporting errors prior to transmission
Coordinate with department managers and security for administration of badging process for building access and timekeeping
Complete employment and payroll verifications
Organize all HR department records, employment files, and maintains operation of office equipment
All other duties and responsibilities as assigned.
Substitute Teacher
State of Oklahoma
09.2019 - 11.2020
In the absence of the permanently assigned teacher, as a substitute it is a part of responsibility to: Adhere to the curriculum and lesson plans assigned by the regular teacher, follow procedures and achieve lesson goals, assign and explain homework, oversee students outside of the classroom including in the hallways and cafeteria, comply with all school regulations and policies at all times, take attendance and document daily notes, ensure classroom and work is kept clean and orderly, oversee the normal classroom rhythms and activities, compile reports for the teacher for their return to the classroom as well as any other required and necessary tasks.
HR Coordinator (Regions I, II, and III)
Oklahoma Department of Corrections
01.2017 - 01.2018
Directly reported to the three (3) State Regional Directors acting as HR liaison to personnel including Division Managers, Central HR, and field HR specialists
Primary tasks and job duties included compiling, analyzing, and interpreting data to generate and create reports advising the Regional Directors of staffing levels, ensuring staffing levels were not exceeded according to state budgetary needs, and making recommendations concerning FTE levels, transfers, reallocations, and vacancies
Made sure job descriptions were current and minimum credentialing for positions were accurate
Provided administrative guidance and support for twenty-five (25) facilities with staff of over 50 HR Management Specialists who support over 2600 employees in the areas of program services and personnel transactions including payroll (i.e
PeopleSoft
I also have experience with Kronos, Timeworks, etc)
Other personnel actions included (but were not limited to) interviewing, hiring, and selection; resignations, retirements, and terminations; auditing and processing transactions (i.e
Benefits, promotions, employee recognition, attendance, etc.); drug screening and background investigations
Additional special assignments and projects were later added and included acting as Grievance Manager involving processing of confidential information regarding complaints of harassment, discrimination, and other claims
And, maintained Disciplinary Database of employee actions as well as other tasks as necessary.
Human Resource Assistant
United States Department of Defense Military Entrance Processing Station
02.2015 - 01.2017
Served as a Human Resources Assistant in a Military Entrance Processing Station (MEPS) providing administrative support to the Reception-Administration Control Desk (RACO), Record Maintenance and Accountability, and Enlistment processing to include fingerprinting of applicants
Greeted applicants and visitors
Answered multi-line telephone system
Interviewed applicants for data accuracy
Fingerprinted applicants using Live Scan electronic system and transmitted information to appropriate agencies for background investigations
Verified records and notated discrepancies
Utilized time management skills
Collated, reproduced, assembled, and distributed applicant enlistment record documents to appropriate organizations
Ensured timely release of and accountability for processing records to the medical section, the services, and external agencies for review
Transferred records to accommodate applicant movement within the Command and executed/monitored applicant sponsorship to ensure data security
Received and processed requests for documents
Assembled enlistment documents, in accordance with specific service requirements
Performed quality review/quality control of applicant records, packets, and forms
Filed incoming material in accordance with an established filing system
Transcribed data from numerous source documents
Assisted other sections and performs other duties (as needed).
Administrative Assistant
Oklahoma Department of Human Services Child Care Services
10.2014 - 02.2015
Provided administrative support for program areas and support functions, and served as an assistant to, or provided administrative support to administrators and officials
It also included responsibility for supervising an assigned staff of administrative technicians and introducing new tracking and workflow processes which allowed for more efficient processing and location of applications for various types of permits or licenses, maintaining various records, preparing correspondence or other materials, and similar activities
Responsible for fingerprint and background verification of those seeking to work within the childcare services area through the Oklahoma State Bureau of Investigation and the Federal Bureau of Investigation
Created better workforce flow solutions to assist with faster and more accurate processing of licensing applications submitted to the office of Child Care Services
Boyd Gaming, Incorporated (Sams Town Casino/Hotel and Delta Downs Casino/Hotel)
01.2007 - 02.2011
Responsibilities included overseeing hotel operations in a property with over 200 rooms hotel with average staffing levels of 150 employees and an average $1.5 million budget to ensure revenue increases thru proper yield management, forecasting, and inventory control; determined and provided appropriate staffing levels; organized recruitment, placement, and training for new and current personnel; supervised direct reporting staff; delegated duties to direct staff; set and applied strategic employee goals and objectives in accordance with company policies, procedures, and objectives that resulted in a 150% increase in revenue; monitored and evaluated business processes for continued improvement; provided efficient and effective operation of hotel departments including front desk, pbx, bell services, housekeeping, laundry by establishment and maintenance of departmental controls; evaluated and developed employees; created, supported, and enforced company guidelines; reviewed performance and financial data to monitor and measure productivity, progress, and return on investment levels for improved profitability; identified and implemented strategies to improve service quality, production, and profits; conferred with both internal and external departments and/or vendors; ensured budget and allocated resource needs were met; ensured payroll was processed in an accurate, compliant, and timely manner; and resolved guest issues to satisfaction.
Lead Front Desk Clerk
Isle of Capri Casino and Hotel
02.2002 - 10.2002
Responsible for training agents and performing the following duties personally or through employee assignment: check in or check out of hotel guests, posting of hotel transactions and/or charges, PBX and Teleservices communications and services (i.e
Telephone reservations and inquiries), relief night audit, satisfaction of customer complaints and inquiries, and other duties in the absence of the Front Office Manager.
Cage Cashier
Isle of Capri Casino and Hotel
09.1995 - 03.1996
Responsible for fast, friendly, and accurate financial transactions including large volumes of cash, coins, tokens, chips, checks, cashier checks, and other items while answering guest questions and performing daily duties in accordance with company, state, and federal guidelines.
Night Manager (On Duty)/Concierge
Remington Suite Hotel
02.1995 - 09.1995
Responsibilities included taking room reservations in accordance with company guidelines; room blocking, reservations for complimentary hotel guests, assessing special room rates for authorized personnel; supervising and training new reservation agents; directly assisting the general manager with special tasks (i.e
Catering events, etc.); performing multi-lined telephone services functions and operations (as required); control allotment of rooms for group business through coordination with the general manager and sales department to prevent unauthorized overbooking; expert knowledge of Hotel Information Systems (HIS), Lodging Management Systems (LMS), Revenue Management Systems (RMS); Timeworks and Kronos employee payroll systems.
Education
Master of Science - Human Resources Management
Columbia Southern University
Orange Beach, AL
10.2015
Skills
Employee Relations
HRIS Systems
Retention Strategies
Onboarding Processes
Organizational Development
Diversity and Inclusion
Organizational Culture
Benefits Administration
Workforce Planning
Recruitment Strategies
Performance Appraisals
Background Checks
Employment law
Labor Relations
Succession Planning
Exit Interviews
Job Analysis
Talent management
Managing employee relations
Talent Recruitment
Legal Compliance
Grievance handling
Compliance
Recruitment and hiring
Onboarding, Training, and Development
Operations Management
Compensation and benefits
Payroll Processing
Timeline
HR Business Partner
Kept Companies
06.2021 - Current
Sr. Human Resource Assistant
Amazon Corporate
11.2020 - 06.2021
Substitute Teacher
State of Oklahoma
09.2019 - 11.2020
HR Coordinator (Regions I, II, and III)
Oklahoma Department of Corrections
01.2017 - 01.2018
Human Resource Assistant
United States Department of Defense Military Entrance Processing Station
02.2015 - 01.2017
Administrative Assistant
Oklahoma Department of Human Services Child Care Services
10.2014 - 02.2015
Hotel Manager
Boyd Gaming, Incorporated (Sams Town Casino/Hotel and Delta Downs Casino/Hotel)