Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Onnicha Srichandra

Portland,OR

Summary

Proven server with a strong work ethic and exceptional customer service skills, honed at Buranko Cafe and other esteemed venues. Expert in hospitality service, adept at guest engagement and efficient service prioritization. Achieved significant improvements in customer satisfaction through focused attention to guest needs and comprehensive menu knowledge.

Overview

7
7
years of professional experience

Work History

Server

Buranko Cafe
12.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Server

Pad Thai Kitchen
09.2020 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Thai Noon
02.2020 - 01.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Full Moon Thai
04.2018 - 02.2021

• Served guests in a fast-paced environment and managed time for an optimal experience for each guest.

• Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

• Engage with the customer in a friendly and polite manner.

Education

Bachelor's Degree - Bachelor of Public Administration Program

Rajapark Institute
Bangkok, Thailand
03.2015

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Hospitality service expertise
  • Customer service
  • Food running
  • Service prioritization

Languages

Thai
Native or Bilingual

Timeline

Server

Buranko Cafe
12.2021 - Current

Server

Pad Thai Kitchen
09.2020 - Current

Server

Thai Noon
02.2020 - 01.2023

Server

Full Moon Thai
04.2018 - 02.2021

Bachelor's Degree - Bachelor of Public Administration Program

Rajapark Institute
Onnicha Srichandra