Onnie Rogers
Roswell,NM
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Homemaker
Rogers Family Household
Roswell, New Mexico
10.2020 - Current
- Managed household errands and other essential duties.
- Managed inventory and supplies to ensure materials were available when needed.
- Maintained updated knowledge through continuing education and advanced training.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Certified Nursing Assistant
Genisis Health Care
Roswell, New Mexico
07.2019 - 10.2020
- Took temperature readings orally or rectally as instructed by the RN or MD.
- Used mobility devices to transport patients.
- Observed and reported unusual symptoms and changes to charge nurse.
- Turned and re-positioned bedridden patients to prevent bedsores.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Member Service Representative
Sam's Club
Roswell, New Mexico
09.2017 - 07.2019
- Answered incoming calls regarding membership benefits and services.
- Handled customer complaints in an efficient and courteous manner.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Processed cash and check deposits every day.
- Identified opportunities for cross-selling additional products or services based on member needs.
Education
Associate of Arts - University Studies
Eastern New Mexico University- Roswell
Roswell, NM05-2024
Bachelor of Arts - Psychology
Eastern New Mexico University
Portales, NMSkills
- Communication skills
- Customer service
- Problem solving
- Customer relations
- Attention to detail
- Problem-solving
Affiliations
- 4-H Club Leader
- Gardener
- Baseball Team Mom
Accomplishments
- 4-H Leader- 2024, 2023, 2022
- Honor Society- 2021
References
References available upon request.
Timeline
Homemaker
Rogers Family Household
10.2020 - Current
Certified Nursing Assistant
Genisis Health Care
07.2019 - 10.2020
Member Service Representative
Sam's Club
09.2017 - 07.2019
Associate of Arts - University Studies
Eastern New Mexico University- Roswell
Bachelor of Arts - Psychology
Eastern New Mexico University
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