Onolae Murphy
Rochester,NY
Summary
Dynamic Senior Direct Support Professional with Heritage Christian Services, skilled in behavioral support and individualized care planning. Enhanced client autonomy through personalized strategies and collaborative care plans, fostering trust-based relationships. Committed to continuous improvement and regulatory compliance, while training junior staff to elevate service quality and client satisfaction.
Overview
18
18
years of professional experience
Work History
Senior Direct Support Professional
Heritage Christian Services
07.2007 - Current
- Served as a knowledgeable resource for colleagues seeking guidance on best practices in direct support work or information about specific client needs.
- Streamlined communication between families, caregivers, and healthcare providers through regular progress updates and coordination meetings.
- Enhanced client autonomy by creating personalized support plans and implementing individualized strategies.
- Evaluated client progress regularly using standardized assessment tools, adjusting support strategies as needed to facilitate growth.
- Maintained confidentiality of sensitive client information in accordance with privacy regulations, preserving dignity and respect for all individuals served.
- Managed complex behavioral situations calmly and respectfully, implementing behavior modification techniques as needed.
- Consistently met regulatory compliance standards through meticulous documentation and record-keeping practices.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices, enhancing service quality and effectiveness.
- Assisted clients in achieving personal goals by developing customized action plans based on their unique strengths and preferences.
- Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring client satisfaction and achievement of goals.
- Contributed to the ongoing improvement of program services by participating in regular evaluations and providing constructive feedback.
- Improved overall quality of care by providing comprehensive training to junior Direct Support Professionals.
- Implemented crisis intervention strategies when necessary, prioritizing safety while maintaining a compassionate approach.
- Developed strong rapport with clients through active listening skills and genuine empathy, fostering trust-based relationships.
- Oversaw daily operations at day-hab facilities, ensuring clean and safe living environments for all clients served.
Education
Associate of Applied Science - Human Services
06-2007
Skills
- Behavioral support
- Professional boundaries
- Transportation assistance
- Meal preparation
- Disability awareness
- Community integration
- Household management
- Activity planning
- Autism spectrum support
- Individualized care planning
- Assistive technology
- First aid and CPR
Timeline
Senior Direct Support Professional - Heritage Christian Services
07.2007 - Current
Monroe Community College - Associate of Applied Science, Human Services
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