Ontario Green
Bronx,NY
Summary
Organized and dedicated Administrative Assistant with successful experience in fast-paced office settings. Proven track record of providing exceptional customer service, managing schedules, and coordinating meetings. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
13
13
years of professional experience
Work History
INVENTORY ASSISTANT
Aime Leon Dore
09.2020 - Current
- Handled day-to-day shipping and receiving overseeing more than 300 packages per day.
- Assisted in all inventory counts and provided support to the manager during investigations, contributing to inventory accuracy and loss prevention efforts
- Assisted in the day to day operational procedures of the stockroom, contributing to the smooth functioning of daily activities
- Executed daily replenishment tasks as part of opening and closing procedures, collaborating closely with the floor team to maintain optimal inventory levels and customer satisfaction
- Upheld cleanliness and organization standards in the stockroom.
ADMINISTRATIVE ASSISTANT/SOCIAL MEDIA MANAGER
LaGuardia Community College - Office of SYEP
01.2020 - 09.2022
- Enrolled Summer Youth Employment Program participants into the SYEPs systems, maintaining 100% accuracy in records and ensuring compliance with program guidelines
- Assisted in uploading DYCD-required documents for the Summer Bridge participants, streamlining the process to meet tight deadlines
- Exceeded enrollment and retention goals by 15% through effective communication and outreach strategies
- Accurately managed payroll data, resulting in error-free payroll processing and timely payments
- Managed multiple projects simultaneously, consistently meeting project timelines and delivering results
- Created engaging social media content, increasing channel growth by 20% and boosting audience engagement
- Developed and updated spreadsheets to track, analyze, and report on social media performance, providing valuable insights for content optimization
- Maintained impeccable appearance of shared workstations, common areas, and meeting rooms, creating a professional and welcoming environment
- Greeted and accommodated employees, students, and visitors with a friendly and engaging attitude, contributing to a positive office atmosphere
- Supported logistics for programs, meetings, and events, ensuring seamless coordination and exceptional attendee experiences.
COLLEGE ASSISTANT/ACADEMIC ADVISOR
Hunter College - Office of Curriculum and Teaching
01.2018 - 01.2020
- Effectively managed departmental records, data, and vital information using specialized systems, databases, logs, and directories
- Managed approximately 30 incoming calls and emails per day from students and faculty.
- Compiled and maintained a comprehensive program events calendar, ensuring accuracy and relevance
- Prepared and organized student meetings as requested, ensuring smooth scheduling
- Oversaw the receipt and distribution of all mail and packages, promptly notifying employees of deliveries
- Ordered supplies and uniforms for student programs, monitored inventory levels, and managed orders
- Collaborated with the Finance department to ensure accurate record-keeping of receipts and purchases.
ADMINISTRATIVE ASSISTANT/RECEPTIONIST
Accredited Language Services
01.2016 - 01.2018
- Managed all incoming client communications, including detailed message-taking, prompt inquiry responses, call direction, and email forwarding to the appropriate personnel
- Ensured efficient client data access through meticulous maintenance of customer database
- Filed expense reports, purchase orders, and invoices, and fulfilled additional responsibilities as required
- Adhered to confidentiality policies, procedures, and expectations while performing all duties.
COLLEGE ASSISTANT
MRC - Dean of Students Office
01.2011 - 05.2015
- Fostered partnerships and collaborations with multiple campus programs, serving as a liaison between college administrators and diverse student organizations
- Leveraged creative and graphic design skills to create compelling marketing materials for various campus organizations
- Organized board meetings and staff events, overseeing the production of associated materials
- Contributed to engaging social media campaigns by developing compelling content.
GRAPHIC DESIGNER - FREELANCE
Freelance
01.2011 - Current
- Create logos and flyers for small businesses
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
- Created engaging social media graphics that drove user engagement and increased online visibility.
Education
Bachelor of Arts - Sociology
Binghamton University
Binghamton, NY05.2014
Skills
- Organizational
- Time management
- Attention to detail
- Communication
- Microsoft Office proficiency
- Multitasking
- Customer service
- Data entry
- Problem-solving
- Office Administration
Timeline
INVENTORY ASSISTANT
Aime Leon Dore
09.2020 - Current
ADMINISTRATIVE ASSISTANT/SOCIAL MEDIA MANAGER
LaGuardia Community College - Office of SYEP
01.2020 - 09.2022
COLLEGE ASSISTANT/ACADEMIC ADVISOR
Hunter College - Office of Curriculum and Teaching
01.2018 - 01.2020
ADMINISTRATIVE ASSISTANT/RECEPTIONIST
Accredited Language Services
01.2016 - 01.2018
COLLEGE ASSISTANT
MRC - Dean of Students Office
01.2011 - 05.2015
GRAPHIC DESIGNER - FREELANCE
Freelance
01.2011 - Current
Bachelor of Arts - Sociology
Binghamton University
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