Ontlametse Precious Mangadi
Network Administrator
Summary
Dedicated IT professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
11
11
years of post-secondary education
1
1
Certificate
Work History
IT Officer
BOCRA - UASF
02.2022 - Current
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Maintained applications to keep software current with necessary software updates and upgrades.
- Managed network and system performance, conducting troubleshooting, security patching and maintenance.
- Wrote policy, procedure and manuals governing internal IT use.
- Coordinates technical training and personal development classes for staff members.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Configured hardware, devices and software to set up work stations for employees.
Research Assistant
Consultancy at UNICEF - BOTSWANA
06.2016 - 07.2017
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
- Prepared materials for reports, presentations and submission to peer-reviewed publications.
- Worked both independently and collaboratively in fast-paced environment.
- Maintained excellent attendance record, consistently arriving to work on time.
- Used Microsoft Word and other software tools to create documents and other communications.
- Created spreadsheets using Microsoft Excel for daily data reporting and analysis.
IT Technical Support Intern
Botswana Examinations Council
06.2013 - 08.2013
- Helped department set up equipment for meetings, events and operations.
- Determined and resolved printer and networked copier outages.
- Researched problems and used technical documentation to apply solutions.
- Monitored and logged daily server tasks and reports.
- Shadowed personnel to learn appropriate methods for solving customer issues and troubleshooting technical problems.
- Supported computer users with hardware, software, and connectivity issues on Windows platform.
Education
Bachelors' - Information Systems
University Of Botswana
Gaborone, Botswana 08.2011 - 10.2022
Skills
Network Troubleshooting
Accomplishments
- Collaborated with team of 4 in the development of a prototype for the Networking and Software Hackathon.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Successfully trained 10 teachers on ICT integration techniques.
- Achieved efficiency by introducing automated mark schedule for student result analysis.
Certification
CCNA - Cisco Certified Network Associate
Timeline
CCNA - Cisco Certified Network Associate
05-2022
IT Officer
BOCRA - UASF
02.2022 - Current
Research Assistant
Consultancy at UNICEF - BOTSWANA
06.2016 - 07.2017
IT Technical Support Intern
Botswana Examinations Council
06.2013 - 08.2013
Bachelors' - Information Systems
University Of Botswana
08.2011 - 10.2022
References
Katametso Ditlhako
BOCRA -UASF Beneficiary School
+267 75445007/ +267 72454160
Thabo J. Kasongo
Business Development
Angular Creative Labs
+267 71320623/ +267 72256340
Badumetse D. Hobona
Budget Analyst
Consultant at UNICEF Botswana
+267 71320623/ +267 72454160
References
Katametso Ditlhako
BOCRA -UASF Beneficiary School
+267 75445007/ +267 72454160
Thabo J. Kasongo
Business Development
Angular Creative Labs
+267 71320623/ +267 72256340
Badumetse D. Hobona
Budget Analyst
Consultant at UNICEF Botswana
+267 71320623/ +267 72454160
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