Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ontonio Harmon

Washington,DC

Summary

Dynamic professional with a proven track record in sales analysis and customer service, honed as an Entrepreneur and Teacher at Wicomico County School System. Expert in project management and visual communication, I excel at developing strategies that enhance engagement and resolve issues effectively, driving significant improvements in both educational and sales environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Entrepreneur

Self-employeed
Washington, DC
06.2021 - 06.2025
  • Analyzed sales trends and developed strategies for increasing sales through better placement of products on shelves.
  • Completed day-to-day duties accurately and efficiently.
  • Assisted customers with inquiries and product information effectively.
  • Resolved customer complaints through active listening and problem-solving.
  • Processed orders and returns using company-specific software systems.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.

Teacher

Wicomico County School System
Salisbury, MD
09.2023 - 05.2024
  • Developed lesson plans aligned with state standards and student needs.
  • Implemented engaging instructional strategies to enhance student participation.
  • Assessed student progress through regular evaluations and feedback sessions.
  • Participated in professional development workshops to refine teaching skills.
  • Built and strengthened positive relationships with students, parents, and teaching staff.

Education

CNPR Certification Number-720572024 - Certified National Pharmaceutical Representative

National Association of Pharmaceutical Sales
Online
08-2024

Bachelor of Science - Industrial Design/ Graphic Design/ Art

Morgan State University
Baltimore, MD
05-2021

Skills

  • Visual communication
  • Customer service
  • Project management
  • Sales analysis
  • Lesson planning
  • Problem resolution

Certification

  • Swim Coach
  • Lifeguard
  • CPR

Timeline

Teacher

Wicomico County School System
09.2023 - 05.2024

Entrepreneur

Self-employeed
06.2021 - 06.2025

CNPR Certification Number-720572024 - Certified National Pharmaceutical Representative

National Association of Pharmaceutical Sales

Bachelor of Science - Industrial Design/ Graphic Design/ Art

Morgan State University

Similar Profiles

CREATE PROFILE