I am very resourceful, able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Hardworking Picker Packer experienced in warehouse safety and restocking duties. Accurately picks and packages items in preparation for shipment. Punctual, team-oriented employee willing to work overtime. In Addition, Professional Customer Service committed to providing courteous, prompt, detailed and accurate support. Experience managing emergency issues with patience and tact. To sum it up, Dedicated Pet lover with years of successfully obtaining advanced knowledge of animal care and client relationship management. Well-versed in stringently following owner instructions for pet medication, dietary needs and daily care and pet adoptions. I,m also a very detail-oriented team player with strong organizational skills, with the ability to handle multiple projects with a high degree of accuracy.
Hi, I’m
Onycia Johnson
Punta Gorda
Summary
Overview
4
years of professional experience
Work History
CVS Pharmacy
Store Associate Rx
09.2023 - Current
Job overview
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained tidy and organized store to comply with cleanliness standards.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
- Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
- Contributed to loss prevention efforts by monitoring store activity closely during shifts.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Amazon
Warehouse Associate
10.2020 - 09.2023
Job overview
- Prepared packages, pulled materials from warehouse, packed boxes and prepared shipments.
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Pre-assembled containers to be easily selected by packing associates.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
- Picked and packed order items.
- Consistently lifted materials weighing as much as 40-50 pounds.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
D.O.G HOTELS
Front Desk Associate/Park Attendant
12.2019 - 02.2021
Job overview
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Updated customer accounts with add-on room charges, minibar use and room service bills.
- Conducted guided tours and informed guests about programs offered.
- Collected room deposits, fees and payments.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Attended to front office needs by greeting visitors and providing assistance.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved guest issues effectively, ensuring a positive customer experience.
- Asked customers questions to meet special requests.
Education
Southern Technical College At Fort MyersFort Myers, FL
Veterinary Assistant Associates Degree from Veterinarian Assisting
04.2025
University Overview
Sheridan Technical CollegeHollywood, FL
High School Diploma
04.2016
University Overview
Skills
- Pallet arrangement
- Customer Assistance
- Customer Service
- Returns and Exchanges Handling
- Order picking and processing
- Production line operations
- Pick lists
- Order fulfillment
- Heavy lifting
- Complaint resolution
- Shipping and Receiving
- Invoicing
- Scheduling
- Appointment Setting
- Purchasing
- Species-specific temperament knowledge
- Client communication
- Pet care needs
- Medication Management
- Google Workspace
- Animal Grooming
- Sanitation protocols
- Vaccine administration
- Medical record-keeping
- Animal Nutrition
- Physical Examinations
- Patient bathing
- Attention to Detail
- Wound Care
Timeline
Store Associate Rx
CVS Pharmacy
09.2023 - Current
Warehouse Associate
Amazon
10.2020 - 09.2023
Front Desk Associate/Park Attendant
D.O.G HOTELS
12.2019 - 02.2021
Southern Technical College At Fort Myers
Veterinary Assistant Associates Degree from Veterinarian Assisting
Sheridan Technical College
High School Diploma
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeInternshipWork Location
On-SiteRemoteImportant To Me
Career advancement401k matchPaid time offWork-life balanceFlexible work hoursAdditional Information
Additional Information
Very well focused,and Motivated.
Always moving forward towards success.
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