Hi, I’m
Onyedika Chukwudi
Louisville,OH
Summary
Reliable business professional with process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
years of professional experience
Work History
Zenith Bank
Sales Performance Analyst
04.2022 - 12.2023
Job overview
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Assisted in decision-making processes by presenting accurate, data-driven recommendations to stakeholders.
- Enhanced customer satisfaction rates through detailed analysis of customer feedback data
- Increased sales revenue by identifying and targeting high-potential accounts.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
Zenithbank
Retail Sales Forecasting Analyst.
03.2016 - 04.2021
Job overview
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Assisted in decision-making processes by presenting accurate, data-driven recommendations to stakeholders.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Enhanced forecast accuracy by implementing advanced statistical modeling techniques.
- Identified areas for improvement in existing processes, resulting in increased efficiency and reduced forecast errors.
- Led training sessions for junior analysts, sharing best practices in forecasting methodologies and analytical tools usage.
- Collaborated closely with marketing teams to understand upcoming promotions and events that could impact demand forecasts significantly.
- Managed approximately 30 incoming calls emails per day from customers
Zenith Bank
Business Analyst Intern
01.2015 - 01.2016
Job overview
- Enhanced project efficiency by identifying process improvements and implementing necessary changes.
- Assisted in data analysis and interpretation to support business decision-making processes.
- Collaborated with cross-functional teams to gather, analyse and document business requirements.
- Developed detailed reports for management, providing insights into project progress and potential opportunities.
Education
University of ChesterEngland, United Kingdom
Master of Science from International Business
03.2022
University of BeninEdo State, Nigeria
Bachelor of Science from Banking And Finance
12.2014
Skills
- Customer Relationship Building
- Product and service knowledge
- Sales expertise
- Strong Communication and Interpersonal Skills
- R Programming
- SQL Programming
- Python Programming
- Statistical Analysis
- Report Generation
- Business Intelligence
- Excel proficiency
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to design statistical graphs depicting products trends
- Documented and resolved customer financial fraud issues which led to reduction on customer complaints.
- Collaborated with team of marketers in the development of Zenith beta life promo
- Identify new growth opportunities through market research and competitors’ analysis, leading to the implementation of a referral program that generated a 15% increase in customer’s acquisition
- Supervised team of retail marketers staff members.
Availability
See my work availability
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Timeline
Sales Performance Analyst
Zenith Bank
04.2022 - 12.2023
Retail Sales Forecasting Analyst.
Zenithbank
03.2016 - 04.2021
Business Analyst Intern
Zenith Bank
01.2015 - 01.2016
University of Chester
Master of Science from International Business
University of Benin
Bachelor of Science from Banking And Finance
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