Onyinyechi Ugbaja
Lanham,MD
Summary
I am a skilled public health and technology professional with a strong background in retail sales and customer service. With expertise in public health principles, technology, and project management, I am able to develop innovative, scalable solutions that address community needs and improve health outcomes, particularly for vulnerable populations.
In addition, I bring experience as a Millwork Sales Specialist at The Home Depot Inc., where I consistently surpassed sales goals through strategic prospecting, personalized consultations, and team leadership. I am adept at project estimation, employee training, and using CAD software to deliver customized, high-quality solutions. My combined skills in public health and retail management allow me to design and implement solutions that promote health, accessibility, and customer satisfaction across diverse sectors.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Student Innovation Intern
Career Haven
06.2025 - Current
- Conducted in-depth research on community mental health issues, analyzing data to pinpoint areas of need and opportunity for improvement.
- Developed a prototype app to address community mental health challenges, utilizing current data to identify service gaps and create a solution tailored to meet the identified needs.
- Successfully created an app tailored to meet the identified needs within the community, leveraging evidence based insights to guide development.
Millwork Sales Specialist
The Home Depot Inc
09.2024 - Current
- Stayed current on industry trends and new product offerings, enabling informed discussions with clients about innovative solutions for their projects.
- Utilized CAD software to create digital renderings of proposed designs, allowing customers to visualize completed projects before installation began.
- Efficiently managed multiple projects simultaneously, ensuring all timelines were met without compromising quality or customer satisfaction levels.
- Continuously exceeded sales targets through strategic prospecting efforts aimed at identifying new opportunities within the market.
Head Cashier
The Home Depot Inc
08.2021 - Current
- Educated employees on register use, merchandising, and customer service.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Supported store initiatives related to loyalty programs or credit card applications, driving overall sales growth.
Cashier
The Home Depot Inc
04.2020 - Current
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer needs and made product recommendations to increase sales..
- Contributed to significant decrease in queue times by streamlining checkout process.
Shift Leader
Smoothie King
08.2019 - 04.2020
- Onboarded and trained new employees, delegating daily tasks and responsibilities to ensure smooth operations.
- Ensured a clean, organized, and safe work environment by strictly adhering to safety protocols and enforcing compliance among team members.
- Oversaw inventory management, placing orders for necessary supplies to ensure the location remained fully stocked and operational.
- Collaborated with fellow shift leaders to uphold consistent operational standards across all shifts, fostering a unified and positive workplace culture.
Intern
The City of Glenarden
05.2018 - 08.2018
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
Education
Bachelor of Science - Public Health Informatics And Technology
Bowie State University
Bowie, MD12-2025
Associate of Applied Science -
Prince George's Community College
Upper Marlboro, MD08-2023
Skills
- Community Health Needs Identification & Analysis
- Product Development
- Artificial Intelligence, Technology Integration and Prompt Engineering
- Data Analysis and Business case development
- Contracts and grants collaboration
- Design consultation
- Sales strategy development
- Project estimation
- Customer service
- Employee training
- Policy enforcement
- Team leadership
Certification
- Relational Model Concepts
- SQL and Relational Databases 101
Timeline
Student Innovation Intern
Career Haven
06.2025 - Current
Millwork Sales Specialist
The Home Depot Inc
09.2024 - Current
Head Cashier
The Home Depot Inc
08.2021 - Current
Cashier
The Home Depot Inc
04.2020 - Current
Shift Leader
Smoothie King
08.2019 - 04.2020
Intern
The City of Glenarden
05.2018 - 08.2018
Bachelor of Science - Public Health Informatics And Technology
Bowie State University
Associate of Applied Science -
Prince George's Community College
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