Oona Burton
Sault Ste Marie,MI
Summary
Savvy Business Owner/Operator with history of positioning cleaning company for success. Provided high-quality products and excellent customer service. Managed day-to-day operations while maintaining commitment to company goals.
Overview
18
18
years of professional experience
Work History
Business Owner/Operator
Dirt Busters Cleaning Company
Sault Ste. Marie, MI
06.2023 - Current
- Interacted pleasantly with clients and guests when performing daily duties.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Maintained and organized cleaning supplies stock.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Marketed cleaning services to grow customer base, offering client referral discounts, coupons and holiday promotions.
- Laundered sheets and other bedding, made beds and fluffed pillows.
- Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
- Coordinated home cleaning schedule based on client availability and realistic time constraints.
- Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.
- Washed and dried dishes to maintain clean and orderly kitchen.
- Cleaned homes following specific and detailed protocols and requests.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
- Maintained supplies such as paper towels, toilet tissue, soaps.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Swept, mopped, vacuumed and polished floors of all types.
House Keeper
Day Inns
Sault Ste. Marie, MI
05.2006 - 10.2021
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Sanitized all areas of the hotel lobby and public restrooms.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Responded to requests from guests regarding housekeeping needs.
- Reported any maintenance issues or damage to supervisors immediately.
- Disinfected telephones, light switches and other frequently touched objects.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Interacted pleasantly with clients and guests when performing daily duties.
- Maintained and organized cleaning supplies stock.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Communicated with maintenance team on damages to repair.
- Reported damage or theft of hotel property to management.
Education
Associate of Arts - Business Administration
Bay Mills Community College
Brimley, MI05.2023
Associate of Arts - Early Childhood Education
Bay Mills Community College
Brimley, MI05.2021
Skills
- Personnel Management
- Inventory Control
- Customer Service
- Customer Relations
- Budget Control
- Driven and Determined
- Relationship Building
- Risk Mitigation and Management
Accomplishments
- Honors list 5 semesters in a row.
References
References available upon request.
Timeline
Business Owner/Operator
Dirt Busters Cleaning Company
06.2023 - Current
House Keeper
Day Inns
05.2006 - 10.2021
Associate of Arts - Business Administration
Bay Mills Community College
Associate of Arts - Early Childhood Education
Bay Mills Community College
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