Oona Dunstan
Grand Haven,MI
Summary
Driven and dependable, excelled at Dunstan Animal Care Clinic by multitasking and problem-solving, ensuring kennel efficiency and animal welfare. Demonstrated exceptional interpersonal communication and teamwork at Rustic Roots, enhancing customer satisfaction and operational smoothness. Achieved improvements in environment cleanliness and keeping things organized.
Overview
3
3
years of professional experience
Work History
Kennel Assistant
Dunstan Animal Care Clinic
04.2021 - 04.2024
- Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
- Managed challenging situations with distressed or aggressive animals using patience and appropriate restraint methods.
- Maintained detailed records of each animal''s care, including feeding schedules, exercise routines, and any special requirements.
- Maintained kennel cleanliness and hygiene, reducing the spread of disease and providing a comfortable environment for animals.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Restaurant Worker
Rustic Roots
04.2022 - 08.2022
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
- Maintained health code standards throughout the restaurant by adhering to proper sanitation practices in all areas.
- Trained new employees on restaurant procedures, promoting a cohesive and efficient team environment.
- Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.
Education
High School Diploma -
Grand Haven High School
Grand Haven, MISkills
- Problem-Solving
- Work Planning
- Interpersonal communication
- Multitasking
Timeline
Restaurant Worker
Rustic Roots
04.2022 - 08.2022
Kennel Assistant
Dunstan Animal Care Clinic
04.2021 - 04.2024
High School Diploma -
Grand Haven High School