Ronelle Oehme
New Richmond,WI
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 15 years of wedding industry and customer service experience. Highly effective and comfortable working with people at all levels in organization. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting business ideas. Organized, dependable and great at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals and requirements set fourth before me.
Overview
14
14
years of professional experience
Work History
Owner
Ronelle Rixmann Photography
09.2007 - 08.2021
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Bar Manager
Ole's Crossroads
05.2017 - 01.2021
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Consulted with managers to organize special events and promotions.
- Improved customer service rankings by resolving issues quickly and accurately.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Purchased food and cultivated strong vendor relationships.
- Coordinated with catering staff to deliver food services for special events and functions.
- Oversaw food preparation and monitored safety protocols.
Bartender/Server Shift Leader
Tippy Canoes
05.2008 - 05.2018
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
- Addressed and resolved customer complaints and issues to increase satisfaction and establish trust.
- Wrote and submitted accurate end-of-shift reports to provide management with accurate information about performance of restaurant and staff.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
Kindergarten Teacher
St. Mary's Catholic School
08.2007 - 09.2010
- Built positive relationships with students and families for safe, trusted learning support.
- Exercised good classroom management focused on positive behavior support by clearly articulating fair and consistent expectations along with appropriate natural consequences.
- Delivered lesson plans, implemented school curriculum and used data to create, monitor, and establish personalized learning plan for each student.
- Monitored and evaluated student progress through regular assessments and observations.
- Promoted learning through play with engaging activities, games and lessons.
- Collaborated with other faculty and staff to promote rigorous learning opportunities, general well-being of school and collective interest of staff and student body.
- Reported to parents and administration about student progress.
- Developed and implemented individualized educational plans for special needs children.
- Collaborated in planning, organizing and implementing instructional programs to facilitate academic, intellectual and social development.
- Established and maintained consistent classroom rules and expectations for obedience.
- Promoted social and emotional learning by creating social activities and clubs.
- Kept accurate documents about student progress for school and parent records.
Education
Associate Degree in Early Childhood Education - Child Care
Wisconsin Indianhead Technical College
New RichmondNo Degree - Venue Mangement
Kristin Binford- Venue Coaching
05.2023
Skills
- Key Partnership Cultivation
- Adaptable and Flexible
- Marketing
- Sales Growth
- Photographic Editing
- Commercial Maintenance
- Finance and Accounting Operations
- People and Culture
- Mission and Vision
- Project Oversight
- Remodels and New Construction
- Risk and Mitigation Analysis
- Improve Policies
- Develop Business Structures
- Tradeshow Events
- Business Planning
- Client Service
- Google AdWords
- Business Launch
- Financial Planning
- Customer Relations
- Event Customization
- Inventory Control
- Hosting Functions
- Building Safety Codes
- Event Enhancements
- Vendor Relations
- Policy Development and Enforcement
- Event Planning and Management
- Service Coordination
- Task Prioritization
- Maintaining Clean Work Areas
- Special Events Management
- Marketing and Advertising
- Event Customization
- Inventory Control
- Hosting Functions
- Building Safety Codes
- Event Enhancements
- Vendor Relations
- Policy Development and Enforcement
- Service Coordination
- Maintaining Clean Work Areas
- Vendor Management
- Event Customization
- Inventory Control
- Hosting Functions
- Building Safety Codes
- Event Enhancements
- Vendor Relations
- Policy Development and Enforcement
- Event Planning and Management
- Service Coordination
- Task Prioritization
- Maintaining Clean Work Areas
- Special Events Management
- Marketing and Advertising
- Vendor Management
Timeline
Bar Manager
Ole's Crossroads
05.2017 - 01.2021
Bartender/Server Shift Leader
Tippy Canoes
05.2008 - 05.2018
Owner
Ronelle Rixmann Photography
09.2007 - 08.2021
Kindergarten Teacher
St. Mary's Catholic School
08.2007 - 09.2010
Associate Degree in Early Childhood Education - Child Care
Wisconsin Indianhead Technical College
No Degree - Venue Mangement
Kristin Binford- Venue Coaching
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