Opal Dieters
Colorado Springs,CO
Summary
Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Master Social Worker MSW
SpectrumACS
05.2024 - 11.2024
- Company Overview: Colorado Mental Health Hospital-Pueblo, CO
- My primary responsibility is to provide comprehensive mental health assessments, counseling, and case management services to individuals with severe mental illness within a healthcare setting, often in collaboration with other medical professionals, while utilizing knowledge of community resources and advocating for patient needs
- Conducting thorough psychosocial assessments to identify mental health needs, including symptoms, diagnoses, and functional impairments
- Providing individual therapy sessions focused on symptom management, coping skills development, and addressing social and emotional challenges
- Developing individualized treatment plans, coordinating care with other healthcare providers, and linking clients to necessary community resources like housing, financial assistance, and support groups
- Responding to mental health crises, providing immediate support, and stabilizing situations as needed
- Working closely with medical providers, psychiatrists, nurses, and other healthcare team members to ensure coordinated care
- Facilitating smooth transitions from inpatient to outpatient care by developing discharge plans and connecting clients with appropriate community services
- Maintaining detailed clinical records including assessments, treatment plans, progress notes, and discharge summaries
- Colorado Mental Health Hospital-Pueblo, CO
Adult Protective Services Social Caseworker
El Paso County DHS
06.2022 - 04.2024
- Company Overview: Colorado Springs, CO
- As an Adult Protective Services (APS) Social Caseworker III, I investigated allegations of possible abuse, neglect, harmful acts, sexual abuse and exploitation
- I conducted interviews, assessments, and observe clients, alleged perpetrators, family members, and other relevant supports
- As an APS caseworker I intervene on behalf of at-risk adults to correct or alleviate situations in which an imminent or actual danger of abuse, neglect, or exploitation exists
- Based on the investigations, if needed the least restrictive action is stared to include; assist with service to evaluate the allegations reported
- If needed I assistes with finding placement in a facility and assist with obtaining a conservator and/or guardianship for clients when needed
- I assist clients and their families with applying for Medicaid, long term care Medicaid, LEAP, SNAP, and obtaining food from food pantries when the client was in need of resources
- I appropriate resources
- I document case plans, assessments, and prepare, maintain client case files
- I participate in implement adult case plans utilizing client's relatives, friends, and community support systems to resolve abusive, neglectful, or exploitative situations
- I advocate for clients and assist with their wants being known
- Colorado Springs, CO
Social Caseworker III Practice CHILDREN, YOUTH, & FAMILY SERVICES
El Paso County DHS
06.2020 - 06.2022
- Company Overview: El Paso County (CO)
- As a child, youth, and family services (CYFS) casework 3; I complete interviews with clients and assist with developing appropriate treatment plans, referrals to community resources, initiates home studies, and provides intensive casework services to families and children
- I investigate allegations of child abuse and assess for imminent danger for children
- I monitor client's and their families progress to ensure that the needed services are being provided, that treatment plans are being followed in a timely manner, and determines the appropriateness of the services and if needed placement of the client
- I provide crisis management and coordinates support services for clients to resolve problems and conflicts
- I act as a liaison for the client and consults with other caseworkers and community professionals on case situations, treatment/case plans, and any ongoing issues
- I attend and testify in court hearings and mediations; completes appropriate paperwork, documentation, petitions, reports, reviews, for court hearings
- I monitors client and family compliance with court orders
- I provide notices to client's and family when there are temporary custody notices, petitions, and verbal orders from court
- I address child safety issues in the home to mitigate safety concerns; ensure that children in the department's custody are receiving all necessary interventions
- I document all contacts and ensure that all paperwork and documentation are accurately completed and filed; I complete necessary case information is updated into the State database
- I review cases to ensure case plans are developed with the client and supports and are being implemented
- I arrange and provide transportation for clients to appointments, therapy, school, court hearings, preplacement visits
- I ensure compliance with Federal, State and County laws, outcome measures, rules and regulations
- I scheduled and facilitated meetings with youth, their families, medical, mental health providers, and schools as needed to support the children
- El Paso County (CO)
Case Manager/Care Coordinator
SINGLE ENTRY POINT (SEP) FOR LONG-TERM CARE (LTC)
06.2015 - 06.2020
- Company Overview: ROCKY MOUNTAIN OPTIONS FOR LONG-TERM CARE - THE RESOURCE EXCHANGE, Colorado Springs, CO
- I coordinate case management services, support and serve people of age 18 and up with long-term care (LTC) and in-home supports and services (IHSS) needs
- I Promote internal and external customer service with the intent of promoting TREs values through intentional communication strategies daily with clients, families, service providers, Adult Care Facilities (ACF), Adult Protective services (APS), LTC Medicaid, State contacts, Rocky Mountain Options for Long-term care and The Resource Exchange stakeholders
- I Monitor authorized services and utilization of services to promote person centered practices while ensuring the health, safety, and personal autonomy of the people serviced by TRE
- I complete in person assessments within timeframes to determine whether the individuals meet the necessary Level of Care and inputted in the State required portal
- Enter case notes in a variety of systems, conduct service plan development tasks
- Completing and documenting all in-home 100.2 assessments (functional needs assessment) for Home and Community Based Services (HCBS) and Long-Term Home Health (LTHH) in compliance with the rules and regulations set for by Health Care Policy and Financing (HCPF)
- I assist and synchronize supports and services with clients, families, and community service providers and complete Medicaid billing on the State Medicaid billing portal
- I cultivate strong understanding of local and extended community resources in addition to those provided by TRE to support the additional needs of the people we serve
- I critically analyze case documentation, behavioral and medical reports, guardianship paperwork, and financial documents to best serve the clients
- Maintain client records including client interactions, anticipates client needs and advocates for the client with government agencies and caregivers to maintain high quality of care, with a case load of up to 150 clients while maintain HIPPA standards throughout all aspects of TRE engagement
- ROCKY MOUNTAIN OPTIONS FOR LONG-TERM CARE - THE RESOURCE EXCHANGE, Colorado Springs, CO
Behavioral Health Intern
PEAKVIEW BEHAVIORAL HEALTH
01.2017 - 12.2017
- Company Overview: COLORADO DEPARTMENT OF CORRECTIONS, Colorado Springs, CO
- I performed intake and periodic psychosocial evaluations
- I facilitated psychoeducation in an individual and group setting under the supervision of licensed providers
- I prescribed treatment goals and evaluated progress toward those goals
- I maintained and updated medical records and clinical treatment records
- Co-managed therapy and intervention for up to 20 clients daily
- COLORADO DEPARTMENT OF CORRECTIONS, Colorado Springs, CO
Education
MASTER OF SOCIAL WORK - Mental Health/Military Social Work
UNIVERSITY OF SOUTHERN CALIFORNIA
Los Angeles, CA12.2017
BS - SOCIOLOGY
Colorado State University-Pueblo
Pueblo, CO12.2014
Skills
- Social work
- Case management
- Medical Terminology
- Medical Billing
- Medical Records
- Discharge planning
- Care plans
- Psychosocial assessment
- Basic cardiac life support (BCLS) certified
- Medicare and medicaid applications
- Multidisciplinary team collaboration
- Individual and group counseling
- Child welfare and protective services
- Treatment Planning
- Client needs assessment
- Resource navigation
- Client advocacy
- CPR, first aid, AED
- Community referrals
- Court hearings
- Life skills development
- Mandatory reporting procedures
- Confidential case documentation
- Psycho-social assessments
- Community resources
- Case documentation
- Referrals and networking
Certification
- Certified Social Work Case Manager (CSWCM), Present
- Driver's License, 03/01/21 to 02/28/27
- Certified Case Manager, 06/01/23 to 07/31/24
- CPR Certification
- BLS Certification
- First Aid Certification
Assessments
- Case management & social work, Proficient, 12/01/21
- Protecting patient privacy, Proficient, 03/01/22
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Master Social Worker MSW
SpectrumACS
05.2024 - 11.2024
Adult Protective Services Social Caseworker
El Paso County DHS
06.2022 - 04.2024
Social Caseworker III Practice CHILDREN, YOUTH, & FAMILY SERVICES
El Paso County DHS
06.2020 - 06.2022
Behavioral Health Intern
PEAKVIEW BEHAVIORAL HEALTH
01.2017 - 12.2017
Case Manager/Care Coordinator
SINGLE ENTRY POINT (SEP) FOR LONG-TERM CARE (LTC)
06.2015 - 06.2020
BS - SOCIOLOGY
Colorado State University-Pueblo
- Certified Social Work Case Manager (CSWCM), Present
- Driver's License, 03/01/21 to 02/28/27
- Certified Case Manager, 06/01/23 to 07/31/24
- CPR Certification
- BLS Certification
- First Aid Certification
MASTER OF SOCIAL WORK - Mental Health/Military Social Work
UNIVERSITY OF SOUTHERN CALIFORNIA
Similar Profiles
Amy SpauldingAmy Spaulding
Lead/Senior Configuration Analyst at Parsons CorporationsLead/Senior Configuration Analyst at Parsons Corporations
Peggy KeyPeggy Key
Office Manager at Rogers Heating and Cooling Inc.Office Manager at Rogers Heating and Cooling Inc.
Sarah HelfrichSarah Helfrich
Sales Associate at Sparrowhawk CookwareSales Associate at Sparrowhawk Cookware