Summary
Overview
Work History
Education
Skills
Advanced Technical Training
Timeline
Generic

Opal Hartbower

Manassas

Summary

Accomplished Systems Engineering Technician with over 6 years(20) of relevant experience in the field of Systems Engineering, with hands on experience both maintaining and operating DOD SIGINT systems, excelling in troubleshooting and program management. Dependable and detail-oriented to manage multiple tasks and priorities.

Broad experience includes office management, accounts receivable, invoicing, dispatching, database management, and vendor negotiations. Proven track record in training and developing personnel, and enhancing operational efficiency, demonstrating effective communication and leadership in high-stakes environments.

Experienced professional with a strong background in technology-related roles. Skilled in managing projects and collaborating effectively with teams, problem-solving, and optimizing performance.

Holds a current TS/SCI clearance with CI polygraph.

Overview

20
20
years of professional experience

Work History

System Engineering Technician/Field Operations Officer

U.S. Navy
Fort Meade
07.2021 - Current
  • Company Overview: Department of Defense, Fort Meade, MD.
  • Built, modified, repaired, and tested electronic equipment within specification or by reverse engineering.
  • Built, deployed, maintained and operate one of many collection systems.
  • Collaborated with multiple departments in order to provide engineering technical support for the development, fabrication, testing, and site installation of electrical, electronic, and mechanical products, or systems.
  • Interfaced with vendors to develop unique solutions to technical issues, and assisted in the design, development, and testing of special systems.
  • Drone Operator. Operated tethered and non-tethered UAS in GPS-denied environments. Rebuilt the damaged platform system and associated hardware.
  • Fabricated electrical components for survey, collection, and geolocation systems used in maritime, ground, and air platforms.
  • Provided technical support in survey and collection operations, including installation, de-installation, and on-site troubleshooting.
  • Department of Defense, Fort Meade, MD

Ship's Signals Exploitation Equipment (SSEE) Maintenance Technician

U.S. Navy
Rota
06.2018 - 06.2021
  • Company Overview: Naval Station Rota, Spain.
  • AN/SSQ-137 INC E Maintenance Technician: Performs mobile cryptologic maintenance duties. Maintain, configure, test, certify, troubleshoot, repair, or replace electrical and electronic equipment, antennas, interface networks, and ancillary equipment; implement Information Assurance (IA) policy in the SSEE Increment E (AN/SSQ-137) cryptologic system installed in U.S. Naval Combatants, in order to provide cryptologic combat support to warfare commanders.
  • Implemented diagnostics to identify failures, determine parts and material requirements and facilitate repairs.
  • Monitored inventory levels of replacement parts and supplies needed for repairs.
  • Read and interpreted equipment and work orders to properly perform required maintenance services. Estimated costs to repair machinery, equipment or building structures.
  • Worked closely with the engineering team to develop innovative solutions for existing problems during system hardware and software upgrades, and grooms.
  • Managed Windows and UNIX-based servers, and associated startup services, scripts, logs, hard drive partitions, file systems, user accounts, system security, kernel reconfiguration, and firmware upgrades.
  • Experience with command-line configurations within Red Hat Linux.
  • Responsible for several versions of SUN workstations, Cisco routers, and a custom Unix-based collection system.
  • Maintained the DF acquisition collection database and HF collection software.
  • Shipboard equipment installation using shipboard temporary alteration guidelines, and wiring schematics.
  • Performed routine maintenance. Expertly performed preventive and corrective maintenance on electrical and electronic cryptologic, and ancillary systems. To include antenna maintenance and RF calibration.
  • Operated the system on a daily basis, with operations and certification to produce 1,000 critical information reports.
  • Recorded type and cost of maintenance or repair work.
  • Scheduled and implemented preventive maintenance practices, and upheld equipment guidelines to avoid failures.
  • Drafted all system casualty reports (CASREP) to address immediate, critical system component discrepancies.
  • Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
  • Updated and maintained databases with current information.
  • Naval Station Rota, Spain.

Cryptologic Systems Trainer

U.S. Navy
San Diego
08.2014 - 05.2018
  • Company Overview: Navy Information Operations Command, San Diego, CA.
  • Directs teaching and learning in the various formalized Navy training environments. Delivers training materials, administers tests, counsels students on academic problems, documents academic performance, evaluates training, and performs curriculum maintenance tasks to ensure validated, formalized training requirements are executed.
  • Developed technical curriculum topics for shipboard systems and ancillary equipment.
  • Trained and evaluated shipboard cryptologic teams on systems maintenance, troubleshooting procedures, casualty control protocols, and general safety across 20 platforms, improving crews' performance by forty percent across two fleet areas.
  • Navy Information Operations Command, San Diego, CA.

Maintenance Program Manager

U.S. Navy
Gaeta
07.2012 - 07.2014
  • Company Overview: USS Mount Whitney (LCC-20), Gaeta, Italy
  • Cryptologic Systems Maintenance Director: Manage and coordinate the installation and maintenance of Tactical Cryptologic Systems (TCS) in support of information and Cyberspace Operations worldwide for Navy, National Security Agency, and Department of Defense requirements; responsible for supporting deployment schedules, installation planning, logistics support, resource allocation, and fiscal analysis associated with Fleet and National operations.
  • Professionally managed mission organizational level maintenance; Coordinated repair of command, control, communications, and computer and intelligence systems.
  • Oversaw a department of sixty personnel during a twelve million dollar modernization of shipboard intelligence and information networks.
  • USS Mount Whitney (LCC-20), Gaeta, Italy

SSEE Increment E Maintenance Technician

U.S. Navy
Yokosuka
06.2009 - 06.2012
  • Company Overview: Yokosuka, Japan
  • AN/SSQ-137 INC E Maintenance Technician: Performs mobile cryptologic maintenance duties. Maintain, configure, test, certify, troubleshoot, repair or replace electrical and electronic equipment, antennas, interface networks, and ancillary equipment; implement Information Assurance (IA) policy in the SSEE Increment E (AN/SSQ-137) cryptologic system installed in US Naval Combatants, in order to provide cryptologic combat support to warfare commanders.
  • Managed Windows and UNIX based servers and associated startup services, scripts, logs, hard drive partitions, file systems, user accounts, system security, kernel reconfiguration, and firmware upgrades.
  • Experience with command line configurations within Red Hat Linux.
  • Responsible for several versions of SUN workstations, Cisco Routers and custom Unix based collection system.
  • Maintained DF acquisition collection database and HF Collection software.
  • Shipboard equipment installation using shipboard temporary alteration guidelines and wiring schematics.
  • Performed routine maintenance. Expertly performed preventive and corrective maintenance on electrical and electronic cryptologic and ancillary systems. To include antenna maintenance and RF calibration.
  • Operated system on a daily basis with operations and certification to produce 1000 critical information reports.
  • Yokosuka, Japan

Cryptologic System Installer/Maintainer

U.S. Navy
Fort Meade
05.2006 - 05.2009
  • Company Overview: Navy Information Operations Command, Fort Meade MD
  • Maintained test equipment and ensured calibration was complete when required.
  • Repaired excess satellite communication equipment and converted to active mission.
  • Deployed over 150 days to forward installations in support of time sensitive critical intelligence operations.
  • Installed and maintained mobile satellite communications suites, computer network equipment and ancillary equipment.
  • Transitioned tactical communications suite to permanent infrastructure, including deactivation of over 400 pieces of equipment, integrating tactical and permanent equipment, and troubleshooting connectivity issues between sites.
  • Navy Information Operations Command, Fort Meade MD

Systems Administrator

U.S. Navy
Bahrain
04.2005 - 05.2006
  • Company Overview: Naval Support Activity Bahrain
  • Provided operational and technical support to a network of 120 terminals, intelligence networks, Video Teleconferencing and messaging equipment.
  • Maintained intelligence communications systems and information systems, including hardware and software installation, and security software updates.
  • Maintained and repaired computer networks, identifying critical faults and preventing loss of time sensitive communications.
  • Basic computer maintenance, UNIX based workstation reloads and printer maintenance.
  • Naval Support Activity Bahrain

Education

825A -

Safety Technician

Some College (No Degree) -

Communications Security Maintenance Technician
San Diego, CA

Some College (No Degree) -

AN/SSQ-137 Ship's Signals Exploitation Equipment Maintenance Technician
San Diego, CA

C26C -

Cryptologic Systems Maintenance Director

805A -

Instructor
San Diego, CA

Advanced Technical Training (ATT) - Windows and UNIX based operating systems, Introduction to Computer Programming, Fundamentals of Sun Solaris, Information Assurance and computer security, Matter, energy, and direct current, Alternating current and transformers, Circuit protection, control, and measurement, Electrical conductors, wiring, and schematic reading, Solid-state devices, and power supplies, Oscilloscopes, signal generators, and network testing equipment, Wave propagation, transmission lines, and antennas, Number systems, and logic circuits, Microelectronics, Radar principles, Test methods and practices, Fiber optic use, repair, and proper care

Advanced Technical Training (ATT)

Skills

  • Electronics technician
  • Schematic analysis
  • Troubleshooting expertise
  • Program management
  • Personnel management
  • Effective communication
  • Training and development
  • Current TS/SCI clearance with CI polygraph

Advanced Technical Training

  • Windows and UNIX based operating systems
  • Introduction to Computer Programming
  • Fundamentals of Sun Solaris
  • Information Assurance and computer security
  • Matter, energy, and direct current
  • Alternating current and transformers
  • Circuit protection, control, and measurement
  • Electrical conductors, wiring, and schematic reading
  • Solid-state devices, and power supplies
  • Oscilloscopes, signal generators, and network testing equipment
  • Wave propagation, transmission lines, and antennas
  • Number systems, and logic circuits
  • Microelectronics
  • Radar principles
  • Test methods and practices
  • Fiber optic use, repair, and proper care

Timeline

System Engineering Technician/Field Operations Officer

U.S. Navy
07.2021 - Current

Ship's Signals Exploitation Equipment (SSEE) Maintenance Technician

U.S. Navy
06.2018 - 06.2021

Cryptologic Systems Trainer

U.S. Navy
08.2014 - 05.2018

Maintenance Program Manager

U.S. Navy
07.2012 - 07.2014

SSEE Increment E Maintenance Technician

U.S. Navy
06.2009 - 06.2012

Cryptologic System Installer/Maintainer

U.S. Navy
05.2006 - 05.2009

Systems Administrator

U.S. Navy
04.2005 - 05.2006

825A -

Safety Technician

Some College (No Degree) -

Communications Security Maintenance Technician

Some College (No Degree) -

AN/SSQ-137 Ship's Signals Exploitation Equipment Maintenance Technician

C26C -

Cryptologic Systems Maintenance Director

805A -

Instructor

Advanced Technical Training (ATT) - Windows and UNIX based operating systems, Introduction to Computer Programming, Fundamentals of Sun Solaris, Information Assurance and computer security, Matter, energy, and direct current, Alternating current and transformers, Circuit protection, control, and measurement, Electrical conductors, wiring, and schematic reading, Solid-state devices, and power supplies, Oscilloscopes, signal generators, and network testing equipment, Wave propagation, transmission lines, and antennas, Number systems, and logic circuits, Microelectronics, Radar principles, Test methods and practices, Fiber optic use, repair, and proper care

Advanced Technical Training (ATT)

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Opal Hartbower