Summary
Overview
Work History
Education
Skills
Timeline
Generic

Opal Webb

Jersey City,NJ

Summary

Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.

Overview

5
5
years of professional experience

Work History

Store Associate

Hound About Town
08.2023 - Current
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.

Desk Assistant

VCU Residential Life And Housing
06.2021 - 05.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming calls, processed requests and relayed messages to appropriate personnel.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.

Kennel Technician

Saint Francis Animal Hospital
03.2019 - 01.2021
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
  • Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.

Education

Bachelor of Arts - Communication Arts

Virginia Commonwealth University
Richmond, VA
05.2023

Skills

  • Front Desk Management
  • Calendar Software
  • Record Retrieval
  • Data Collections
  • Emergency Situations
  • Supply Restocking
  • Customer Experience
  • Problem Resolution
  • Customer Inquiries

Timeline

Store Associate

Hound About Town
08.2023 - Current

Desk Assistant

VCU Residential Life And Housing
06.2021 - 05.2023

Kennel Technician

Saint Francis Animal Hospital
03.2019 - 01.2021

Bachelor of Arts - Communication Arts

Virginia Commonwealth University
Opal Webb