Opeyemi Adekoya
Irvington
Summary
Dedicated professional eager to leverage expertise in social services and program development to drive impactful change. Proven skills in managing social services initiatives and crafting effective policies and procedures that enhance operational efficiency. Committed to addressing pressing social issues with a strong focus on improving the quality of life for marginalized communities. Passionate about fostering inclusive environments and empowering individuals through innovative program solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Case Worker Supervisor
Platinum Community Care
01.2022 - 03.2025
- Supervised and supported a team of case workers, ensuring adherence to agency policies and best practices.
- Conducted regular team meetings to discuss case updates, challenges, and strategies for improvement.
- Developed and implemented training programs for new staff to enhance their skills in case management.
- Reviewed and analyzed client cases to ensure effective service delivery and compliance with regulations.
Case Worker Supervisor
Center For Urban Community Services
12.2021 - 12.2022
- Reviewed all resident complaints and incident reports and ensured follow-up on all findings.
- Ensure the smooth running and supervision of all residence-related staff and services on a day-to-day basis, in order to ensure that all residence goals, targets, and performance outcomes are met on a daily/weekly/monthly basis.
- Coordinate the day-to-day work of residence staff to ensure client success.
- Identified and documenting staff development issues and ensuring staff completion of agency mandated courses, core curriculum, and other indicated training.
- Scheduled staff shifts to secure adequate coverage and productive workflows.
- Ensured program compliance with all relevant government regulations.
- Ensured accurate and timely submission of all program statistics and reports.
- Provided leadership, guidance and support to staff members.
- Maintain client contact and feedback such as provide daily wakeup calls for all clients in the facility
Case Manager Supervisor
Heartshare Human Services Of NY
05.2020 - 11.2021
- Completed daily financial activities and prepared weekly reports for management to inform decision-making.
- Conducted routine inspections to check quality and compliance with established specifications.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Assure compliance with regulatory requirements (HIPAA, the Company Compliance Plan, DEA)
- Ensure that support is provided with consideration for each person's individualized needs and routines.
- Supervises the department's day-to-day operations as they relate to Day Service Programming setting and ensure adequate coverage at all times.
- Participating in the training and development of direct support professionals; and working jointly with other team members to assure that person centered support plans are carried out.
- Ensures reporting of allegations of abuse, neglect and incidents to the appropriate external parties (Justice Center, OPWDD) and internally.
- Assist the Program Assistant Coordinator in coaching and mentoring employees, and follow through with progressive disciplinary actions, as needed.
Case Manager
Bristal Assisted Living
01.2019 - 03.2020
- Responsible for caseload and performs record keeping functions as required, case notes, census statistical reports while making sure all records are maintained at a confidential level.
- Refers guests to agencies and programs as necessary and establishes a rapport and professional relationship with all stakeholders.
- Provide case management services, assessment and intake of participants to determine eligibility for services, including responding to telephone and walk-in inquiries, conduct pre-screenings and provide brief and full services.
- Utilize knowledge of community resources to refer patients to appropriate services to ensure continuity and quality of care.
- Serve as liaison with community agencies and referral services.
- Coordinate the arrangements for referrals for transportation, durable medical equipment, residential facility placements and other facilities as needed for all eligible patients.
Education
Bachelors Of Science - Cybersecurity
SUNY Canton
Canton, New YorkSkills
- Social Work
- Detailed case documentation
- Software program development
- Training Initiatives
- Administrative Support
- Case oversight
- Eligibility evaluation
- Case file management
- Operational Standards
- Proficient in Microsoft Suite
- Data analysis
- Time management
Certification
- Scrum Master
- Service Now CSA
Certificate of Appreciation
On behalf of the city of New York and the tens of thousands of asylum seekers you've supported along their journey to adapt to their new home. New York City Emergency management extends its deepest gratitude for your tireless effort steadfast dedication and invaluable contributions to the asylum seeker operations reticketing center, in the East Village of Manhattan. (NYCEM)
Timeline
Case Worker Supervisor
Platinum Community Care
01.2022 - 03.2025
Case Worker Supervisor
Center For Urban Community Services
12.2021 - 12.2022
Case Manager Supervisor
Heartshare Human Services Of NY
05.2020 - 11.2021
Case Manager
Bristal Assisted Living
01.2019 - 03.2020
Bachelors Of Science - Cybersecurity
SUNY Canton