Summary
Overview
Work History
Education
Skills
Timeline
Generic

Opeyemi Ajewole

Grand Prairie,Texas

Summary

Highly communicative individual identifies issues and make the best decisions regarding course of treatment. Disciplined Caseworker with expertise in data confidentiality and client education and promoting experience working with culturally diverse families.

Overview

4
4
years of professional experience

Work History

Caseworker

HCL Technologies
Arlington, TX
01.2021 - 04.2022
  • Assessed needs of each client and recommended appropriate services and resources.
  • Maintained high level of client confidentiality, following strict guidelines and recommendations.
  • Offered support and direction to families and coordinated with court system and other community agencies for treatment.
  • Performed discharge planning, placement monitoring and crisis intervention.
  • Assesses and identifies cases for intervention
  • Prioritize goals and develops a plan based on client needs
  • Monitor and evaluate outcome of client’s plan
  • Proactive case identification

Customer Service Representative

Agape Tax Services
Arlington, TX
02.2020 - 12.2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Case Management Specialist

JRapha Hospital
Lagos, Nigeria
02.2015 - 06.2017
  • Provided safety planning, crisis intervention, and case management to clients.
  • Communicated with supervisor regarding issues related to case management, resourcing, service collaboration and development of new resources.
  • Served as case coordinator, assuming responsibility for complex, high-volume assignments and guiding endeavors to successful completion.
  • Made appropriate referrals, monitored client services in appropriate time frames, sought supervisory guidance as required, documented services provided and completed departmental billing procedures.

Education

Associate of Arts - Business Administration

Kwara State Polytechnic
Kwara State Ilorin Nigeria
08.2013

High School Diploma -

Lafiaji High School
Lagos Nigeria
06.2008

Skills

  • Psychosocial Evaluations
  • Social Perceptiveness
  • Emotional Support
  • Progress Notes Updates

Timeline

Caseworker

HCL Technologies
01.2021 - 04.2022

Customer Service Representative

Agape Tax Services
02.2020 - 12.2020

Case Management Specialist

JRapha Hospital
02.2015 - 06.2017

Associate of Arts - Business Administration

Kwara State Polytechnic

High School Diploma -

Lafiaji High School

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Opeyemi Ajewole