Oqoia Taylor
North Charleston,SC
Summary
Seeking to transition into a new field, I have developed strong communication and patient interaction skills in a healthcare setting. Demonstrating proficiency in data management and adherence to healthcare protocols, ensuring accuracy and reliability. Focused on leveraging transferrable skills to contribute effectively in a new professional environment. Deep understanding of animal behavior and welfare, personable and compassionate, ensuring the highest standards of care. Knowledge of basic animal husbandry and health monitoring protocols complemented by practical skills in feeding and cleaning. Committed to creating a nurturing environment that promotes the well-being of all animals.
Overview
2
2
years of professional experience
Work History
Medical Screener
CSL Plasma
01.2024 - 04.2024
- Registered new and current donors and conducted series of screening procedures to determine suitability for plasma donations.
- Conducted basic screening procedures to verify compliance with donation criteria.
- Opened and updated files with current donor information.
- Maintained clean, neat and properly sterilized work area.
- Recorded patients' medical history, vital statistics or information such as test results into medical records.
- Conducted exams on patients between ages of 18 and 60 and delivered test results to physician.
Animal Care Technician
My Three Dogs
07.2023 - 12.2023
- Maintained clean and safe living environments for animals by conducting regular inspections and cleaning enclosures thoroughly.
- Monitored animal behavior to detect any signs of distress, illness, or injury, taking appropriate action when necessary.
- Cleaned and disinfected dog areas and kennels to prevent diseases and control odors.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Hostess
Poogan's Porch
05.2023 - 08.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported needs of 14 person wait staff who attended to specific needs of countless customers daily for Logan's porch restaurant with social relevancy and intentionality.
Hostess
Outback Steakhouse
02.2023 - 03.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Supported needs of 10 - person wait staff who attended to specific needs of countless customers daily for outback restaurant with social relevancy and intentionality.
Ross Associate
Ross Dress For Less
09.2022 - 11.2022
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Used in-store system to locate inventory and place special orders for customers.
Crew Member
McDonald's
04.2022 - 07.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
Penn Foster
Scranton, PA05.2023
Skills
- Animal Care
- Customer service
- Multi-line phone systems
- Restaurant experience
- Guest services
- Vital signs
- Communication skills
- Hospital Experience
- Retail sales
- Hospitality
- Cash handling
- Time management
- Customer support
- Host/hostess experience
- Animal restraint
- Organizational skills
- Guest relations
- Food service
- Office experience
- Front desk
- Sales
- Cash register
- Processing payments
- Screening donors
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking
- Multitasking Abilities
- Vitals monitoring
- Self motivation
- Team building
- Task prioritization
- Goal setting
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Medical Screener
CSL Plasma
01.2024 - 04.2024
Animal Care Technician
My Three Dogs
07.2023 - 12.2023
Hostess
Poogan's Porch
05.2023 - 08.2023
Hostess
Outback Steakhouse
02.2023 - 03.2023
Ross Associate
Ross Dress For Less
09.2022 - 11.2022
Crew Member
McDonald's
04.2022 - 07.2022
High School Diploma -
Penn Foster
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