Ora Lowery
Pensacola,FL
Summary
Proficient and caring Certified Clinical Medical Assistant offering outstanding patient care in clinical and hospital settings. Diligent in maximizing, satisfaction, safety, and wellness while serving patients of all backgrounds. Experience in triaging patients, capturing information, and completing basic procedures. Excellent communication, prioritization and multitasking abilities with sound judgement and compassionate nature.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Community Health of Northwest Florida
Pensacola, FL
07.2025 - Current
- Assisted physicians during patient examinations to ensure optimal care delivery.
- Administered vaccinations and medications in accordance with healthcare protocols.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Coordinated patient scheduling to improve clinic efficiency and reduce wait times.
- Educated patients on treatment plans and preventive care measures effectively.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
Emerald Coast Foot and Ankle Center
Pensacola, FL
09.2024 - 08.2025
- Accurately measure and record patient vital signs
- Document patient medical history, medications, allergies, and chief complaint in EMR
- Prepare and maintain examination rooms, including stocking supplies and forms
- Perform X-rays, draw up and give injections, assist the doctor with in-office procedures
- Apply bandages and dispense durable medical equipment as instructed
- Sanitize examination rooms, wipe chairs, and replace chair covers between patients. Clean and sterilize medical instruments.
- Assist patients as they conclude their visit, providing necessary support.
- Maintain compliance with quality assurance standards, including OSHA and HIPAA.
- Administered patient immunizations and medications according to established protocols.
- Assisted healthcare providers with patient examinations and procedures, ensuring comfort and safety.
Delivery Driver
Door Dash
Pensacola, FL
03.2019 - 09.2024
- Oversee multiple orders to ensure delivery to the correct address
- Ensure that all picked up orders are properly logged into the online system
- Accurately record, remember, and verbally communicate detailed information.
- Demonstrated exceptional organizational skills and time management by successfully coordinating multiple projects simultaneously, resulting in timely completion.
Home Health Aid
A Gentle Touch Senior Home and Health Care
Babylon, NY
01.2021 - 08.2021
- Provided personal care for elderly disabled man.
- Helped perform simple strength and ROM exercises
- Provided emotional support and companionship to client
- Monitored client’s health and administered medications.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Customer Service Representative
Alorica
Pensacola, FL
07.2016 - 03.2017
- Responsible for inbound customer service. Assisted customers with processing orders, answering questions, explained product information and addressed complaints.
- Demonstrated exceptional listening skills, maintaining unwavering focus on customer inquiries, and adeptly comprehending diverse accents, ensuring effective communication and issue resolution.
- Utilized strong critical thinking skills with a deep commitment to serving customers effectively.
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Managed high-volume call traffic while maintaining quality assurance standards across all interactions.
Bus Driver
Caring Hearts Pediatric Extended Care Center
Pensacola, FL
10.2015 - 07.2016
- Maintained safety regulations while operating bus and ensured students adhered to safety rules.
- Enforce safety rules while using reasonable disciplinary functions with fairness and consistency.
- Demonstrated proficiency in operating the bus safely in accordance with Florida DOT guidelines.
- Exemplified effective time management and prioritization abilities. Ensured the students were picked up and dropped off to the center on time.
- Monitored student behavior during transit, promoting a safe and respectful environment.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
Education
Medical Assistant Diploma -
Fortis Institute
Pensacola, FL01-2024
Skills
- NHA-certified clinical medical assistant
- Basic life support certification
- Experience with SimChart software
- OSHA compliance knowledge
- Conducted hematology tests
- Administered electrocardiograms
- Vital sign measurement and documentation
- Injections
- Conducted blood collection
- Effective written and verbal communication
- Critical Thinking
- Healthcare vocabulary
- HIPAA regulations adherence
- Vaccine administration
- Venipuncture expertise
- Vital signs monitoring
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Certified Clinical Medical Assistant
Community Health of Northwest Florida
07.2025 - Current
Medical Assistant
Emerald Coast Foot and Ankle Center
09.2024 - 08.2025
Home Health Aid
A Gentle Touch Senior Home and Health Care
01.2021 - 08.2021
Delivery Driver
Door Dash
03.2019 - 09.2024
Customer Service Representative
Alorica
07.2016 - 03.2017
Bus Driver
Caring Hearts Pediatric Extended Care Center
10.2015 - 07.2016
Medical Assistant Diploma -
Fortis Institute