Summary
Overview
Work History
Skills
Timeline
Generic

Ora Metts

Federal Way

Summary

Dynamic technician with a proven track record at Mirical Method Tacoma, excelling in quality control and customer service. Recognized for enhancing team productivity through effective training and strong attention to detail. Skilled in maintenance and repairs, consistently delivering high-quality results under pressure while fostering positive client relationships.

Overview

19
19
years of professional experience

Work History

Technician

Mirical Method Tacoma
Tacoma, WA
06.2023 - Current
  • Operated specialized cleaning equipment to ensure high-quality service delivery.
  • Conducted routine maintenance checks on equipment to optimize operational efficiency.
  • Assisted in training new staff on safety protocols and equipment usage.
  • Collaborated with team members to complete projects within deadlines and improve workflow.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Enhanced team productivity with thorough training on new technologies and procedures.

Technician

Redrock Resurfacing
Auburn, WA
05.2016 - 05.2023

Counter and tub repair and resurfacing

Technician

Surface Renew
Gig Harbor, WA
03.2007 - 01.2014
  • Operated specialized cleaning equipment to ensure high-quality service delivery.
  • Conducted routine maintenance checks on equipment to optimize operational efficiency.
  • Assisted in training new staff on safety protocols and equipment usage.
  • Collaborated with team members to complete projects within deadlines and improve workflow.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Enhanced team productivity with thorough training on new technologies and procedures.

Technician

Response Team One
01.2015 - 05.2023

Technician

True Clean
Kent, WA
01.2014 - 01.2015

Carpets cleaning flood and water restoration and resurfacing

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Maintenance and repairs
  • Installation and repair
  • Quality control
  • Customer interaction
  • Workload management
  • Team Training
  • Relationship building

Timeline

Technician

Mirical Method Tacoma
06.2023 - Current

Technician

Redrock Resurfacing
05.2016 - 05.2023

Technician

Response Team One
01.2015 - 05.2023

Technician

True Clean
01.2014 - 01.2015

Technician

Surface Renew
03.2007 - 01.2014
Ora Metts