ORA N. GRAHAM-MERCHANT
Greensboro,NC
Summary
Hardworking and dedicated business professional with experience across notary services, logistics operations, tax preparation, virtual assistance, and service-based business management. Strong background in customer service, compliance, scheduling, operations, and client communication. Known for delivering dependable, high-quality support through multiple brands including Ask OG Notary, OG Financial Growth Lab, and Merchant Logistics Solutions.
Overview
5
5
years of post-secondary education
1
1
Certification
Work History
Founder & Owner
Ask OG Notary
Greensboro/Triad Area, NC
- Current
- Provide mobile notary, loan signing, and Notary Permit Runner services.
- Manage scheduling, travel, client communication, and document handling.
- Offer educational resources, eBooks, and digital products.
Founder
OG Financial Growth Lab
Greensboro/Triad Area, NC
- Current
- Provide admin support, scheduling, branding, and business growth assistance.
- Manage inboxes, communication, invoicing, and digital organization.
Founder
Merchant Logistics Solutions
- Current
- Dispatching, quoting, booking, shipment tracking, and broker/carrier communication.
- Provide compliance resources and setup help to owner-operators.
Education
Bachelor's Degree - Information Systems Concentration Cybersecurity
Strayer University
08.2016 - 10.2019
Associate of Science - Computer Information Technology
Guilford Technical Community College
Jamestown, North Carolina, NC 08.2011 - 05.2013
Skills
- Business Administration & Management
- Client & Customer Relations
- Notary & Permit Runner Services
- Freight Dispatching & Logistics Operations
- Tax Preparation Support
- Scheduling & Coordination
- Process Improvement
- Communication & Problem-Solving
- Time Management
- Branding & Service-Based Business Development
Websites
Certification
- North Carolina Notary Public
- Notary Permit Runner
- Dispatching & Logistics Operations (experience-based)
Accomplishments
- Successfully built and managed multiple service-based businesses.
- Served hundreds of clients across the Triad area.
- Developed guides, digital products, and business resources.
References
Available upon request.
Systems And Software
- Google Workspace
- Microsoft Office
- CRM Systems
- TMS
- Project Management Tools
Timeline
Bachelor's Degree - Information Systems Concentration Cybersecurity
Strayer University
08.2016 - 10.2019
Associate of Science - Computer Information Technology
Guilford Technical Community College
08.2011 - 05.2013
Founder & Owner
Ask OG Notary
- Current
Founder
OG Financial Growth Lab
- Current
Founder
Merchant Logistics Solutions
- Current