Ora Scales
Director of Professional Development./Diversity, Equity, Inclusion Training/ Bias and Unconscious Bias Training
Dunbar,WV
Summary
Dedicated and inclusive leader adept at fostering an environment of encouragement and support. Skilled at analyzing complex problems and finding innovative solutions. Demonstrates a strong ability to build diverse and cohesive teams while providing effective leadership and motivation. Possesses exceptional aptitude for customer relations and cultivating meaningful relationships. Exhibits a strong aptitude for leveraging independent decision-making skills and sound judgment to foster an inclusive and diverse work environment, thereby driving organizational success. Passionate about leveraging expertise in training, monitoring, and fostering a positive work environment to drive employee engagement and optimize performance.
Overview
34
34
years of professional experience
Work History
Director of Professional Development
Golden Key International Honor Society
08.2023 - Current
- Coordinate and implement chapter professional development activities.
- Promote additional on campus and in the community professional development activities.
- Encourage professional connections between the local chapter and on campus and in the community professionals.
- Research other on-campus organizations to partner with to develop a speaker series/intellectual development series.
- Promote additional on campus and in the community learning initiatives.
- Conduct needs assessments and analyze data to identify areas for improvement in professional development programs.
- Develop and deliver engaging and informative training sessions on our professional development platform and resources.
- Provide personalized coaching and guidance to educators throughout the implementation process, addressing individual needs and challenges.
- Build and maintain strong relationships with educators, fostering open communication and collaboration.
- Developed and execute a fully integrated DE&I vision, mission and strategy to support organizational framework by monitoring, evaluating, and communicating progress against expected programs and behavioral outcomes. Consistently meet / exceed KPI's
- Managed development of e-learning training materials and activities to enhance learning experiences.
- Coordinated technical training and personal development classes for board members.
- Prepared and distributed manuals, handouts and online tutorials to provide Board of Directors with training materials and resources.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
Mailroom Clerk II
CASCI/ Subsidiary Of Blue Cross Blue Shield
03.2006 - 01.2013
- Was responsible for Sorting and delivering all incoming mail and packages.
- Acts as a resource to provide information or determine the most effective way of meeting the needs of management, staff, clients, or customers.
- Maintained accurate records and logs.
- Operated mail service equipment including complex inserters, sorters, and data processing documenters.
- Did settings and adjusting of parameters on Pitney Bowes Machine.
- Dealt with customers in a manner that shows sensitivity, tact, and professionalism.
- Met with VP, Supervisors, and Management teams to provide customer base solutions and efficiency to our loyal client base.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Used automated mail processing equipment to sort and collate mail.
- Maintained mailroom supply inventories, purchase orders, and vendor supplies.
- Operated postage meters, mail sealers, and labeling machines.
- Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting.
Senior Pastor
Bread Of Life Outreach Ministries ( 11yrs )
03.1990 - 06.2001
- Established Board of Directors and Finance Committee.
- Trained and equipped those who were called to the ministry. Established Media and Video Ministry.
- Served as the administrator and facilitator for the “The no more chains binding me Broadcast on WLTH AM 1370.
- Through evangelism and outreach, we grew from 7 members to 275.
- Established a food pantry to feed the homeless. Worked with a community organization to establish job training programs for our youth and young adults by providing workshops and allowing vendors to come in for job presentations.
- Established home prayer cell groups to bring in more intercessors to pray for the vision and the will of God to be done. This grew from ten to over fifty.
- Additional responsibilities included the coordination and carrying out of committee meetings in Youth and Children, Advertising, and the coordination of community outreaches.
- Officiated special services such as weddings, funerals, baptisms, and nursing home services. Oversaw administration and management of all areas of the ministry. Provided crisis response and counseling to church members.
- Partnered with city officials, non-profit resource organizations, civic groups, and members of the public for outreach to at-risk children.
Education
Bachelor of Science - Business Administration/Human Resource Management
University of Phoenix
Tempe, AZ05.2025
Certificate - Human Resources Management
University of Phoenix
Tempe, AZ03.2022
Certificate - Leadership Management
University of Phoenix
Tempe, AZ01.2024
University of Phoenix
Tempe, AZRemote Team Management Certificate
Linkedin Learning
Online07.2023
Skills
- Operations Management
- Coaching and Mentoring
- Compliance Monitoring
- Conflict Resolution Techniques
- Development Team Trainings
- SWOT Analysis
- Policy and Procedure Improvements
- Multicultural Leadership
- SMART Goals
- Strategic Leadership
- Human Resource Management
- Employment Law
Accomplishments
Golden Key International Honor Society -Member/ Board Director
National Society of Leadership and Success - Member/Facilitator
National Society of Collegiate Scholars - Member
Society of Human Resource Management - Member
The World Wide Women's Association -Honored Member
Timeline
Director of Professional Development
Golden Key International Honor Society
08.2023 - Current
Mailroom Clerk II
CASCI/ Subsidiary Of Blue Cross Blue Shield
03.2006 - 01.2013
Senior Pastor
Bread Of Life Outreach Ministries ( 11yrs )
03.1990 - 06.2001
Bachelor of Science - Business Administration/Human Resource Management
University of Phoenix
Certificate - Human Resources Management
University of Phoenix
Certificate - Leadership Management
University of Phoenix
University of Phoenix
Remote Team Management Certificate
Linkedin Learning
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